The Allstate Corporation (ALL)

Sector: Financials|Industry: Insurance - Property & Casualty|Market Cap: $50.11B|Employees: 53.4K


The Allstate Corporation is a major player in the insurance industry, offering a wide range of protection products for autos, homes, and personal property, primarily in the United States and Canada. They are the second largest personal property and casualty insurer in the US and also have a strong presence in other protection solutions such as consumer electronics and identity theft. Allstate leverages its brand and distribution channels to increase market share and expand its offerings.

  1. Filings
  2. Company Profile

Business Summary

The Allstate Corporation is a holding company that primarily conducts its business through Allstate Insurance Company and other subsidiaries. It is one of the largest publicly held personal lines insurers in the United States and Canada. The company's core business is providing property and casualty insurance, including auto, home, and personal property coverage. Allstate also offers other protection solutions such as consumer electronics, mobile phone, and appliance protection plans, personal identity protection, and accident and health insurance. The company is pursuing the sale of its Health and Benefits business. Allstate's strategy is to increase market share by offering a broad suite of protection solutions and a competitive value proposition across distribution channels. The Allstate brand is widely known through the "You're In Good Hands With Allstate®" slogan. Allstate Protection Plans has a leading position in distribution through major retailers and Allstate Identity Protection has a leading position in identity protection through workplace benefit programs. Allstate Health and Benefits is one of the top voluntary benefits carriers in the market. The company faces competition from other insurance providers and financial service companies.

Key Statistics

  • Employees: Approximately 53,000 full-time and 400 part-time employees (as of December 31, 2023)
  • Geographic Footprint: Primarily operates in the U.S. (all 50 states and D.C.) and Canada, with Allstate Protection Plans also offering services in Europe, Australia and Asia.
  • Headquarters: Northbrook, Illinois
  • Founded: 1992
  • Number of locations/facilities: Over 780 retail stores, administrative, data processing, claims handling and other support facilities in North America
  • Revenue: $57.09 billion (FY2023)
  • Key Subsidiaries/Brands: Allstate Insurance Company, National General, Answer Financial, Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside, Arity, Allstate Identity Protection, Allstate Health and Benefits

Leadership

  • CEO: Thomas J. Wilson
  • CFO: Jesse E. Merten
  • Other Key Executives: Elizabeth A. Brady (Chief Marketing, Customer and Communications Officer), Christine M. DeBiase (Chief Legal Officer, General Counsel and Corporate Secretary), John E. Dugenske (President, Investments and Corporate Strategy), Suren Gupta (President, Protection Products & Enterprise Services), Zulfikar Jeevanjee (Chief Information Officer), Mark Q. Prindiville (Chief Risk Officer), Mario Rizzo (President, Property-Liability), Robert Toohey (Chief Human Resources Officer)

Key executives have extensive experience in the insurance and financial industries.

Key Financial Metrics

  • Annual Revenue: $57.09 billion (FY2023)
  • Net Income: $(316) million (FY2023)
  • Total Assets: Not explicitly stated in the provided text
  • Key Financial Highlights: Consolidated net loss applicable to common shareholders was $316 million in 2023 compared to net loss of $1.39 billion in 2022, primarily due to improved underwriting results and net gains on equity valuations compared to losses in 2022. Return on average Allstate common shareholders' equity was (2.0)% in 2023 compared to (7.2)% in 2022. Total revenue increased 11.1% to $57.09 billion in 2023 compared to 2022, primarily due to a 10.4% increase in property and casualty insurance premiums earned and net gains on equity valuations in 2023 compared to losses in 2022. Net investment income increased $75 million to $2.48 billion in 2023 compared to 2022.

Products and Services

Allstate offers a wide range of products and services:

  • Auto Insurance: Private passenger auto insurance.
  • Homeowners Insurance: Homeowners insurance and other personal lines.
  • Commercial Insurance: Commercial auto and other commercial insurance products.
  • Protection Plans: Consumer protection plans for mobile phones, electronics, furniture and appliances.
  • Identity Protection: Personal identity protection services.
  • Roadside Assistance: Roadside assistance services.
  • Dealer Services: Protection and insurance products through auto dealerships.
  • Health and Benefits: Voluntary benefits and individual life and health products, including life, accident, critical illness, short-term disability, stop-loss, fully insured group health products and medicare supplement insurance.

Key Business Segments

Allstate operates through five reportable segments:

  • Allstate Protection: Offers private passenger auto, homeowners, other personal lines and commercial insurance. Accounted for 92.2% of Allstate's 2023 consolidated insurance premiums and contract charges.
  • Protection Services: Provides consumer protection plans, dealer services, roadside assistance, and identity protection. Accounted for 4.6% of Allstate's 2023 consolidated total revenue.
  • Allstate Health and Benefits: Offers voluntary benefits and individual life and health products. Accounted for 4.2% of Allstate's 2023 consolidated total revenue.
  • Run-off Property-Liability: Relates to property and casualty insurance policies written during the 1960s through the mid-1980s with exposure to asbestos, environmental and other claims in run-off.
  • Corporate and Other: Includes debt service, holding company activities and certain non-insurance operations.

Business Strategy

Allstate's strategy has two components: increase personal property-liability market share and expand protection offerings by leveraging the Allstate brand, customer base and capabilities. The company is expanding protection services businesses by utilizing enterprise capabilities and resources such as the Allstate brand, distribution, analytics, claims, investment expertise, talent and capital. Using innovative growth platforms and broad distribution channels further enhance their customer value proposition. Transformative growth is about creating a business model, capabilities and culture that continually transform to better serve customers. This is done by providing affordable, simple and connected protection through multiple distribution channels. The ultimate objective is to enhance customer value to drive growth in all businesses. Allstate's personal property-liability strategy is to increase market share by offering consumers a broad suite of protection solutions and a competitive value proposition across distribution channels. Allstate is also focused on improving customer value, expanding customer access, increasing sophistication and investment in customer acquisition, deploying new technology ecosystems and driving organizational transformation. The company is promoting measures to prevent and mitigate losses that are increasing due to climate change and increased severe weather.

Industry Context

Allstate operates in the highly competitive personal lines insurance market, including private passenger auto and homeowners insurance. Allstate competes on a variety of factors, including product offerings, brand recognition, financial strength, price and customer experience. Allstate is the second largest personal property and casualty insurer in the United States on the basis of 2022 statutory direct premiums written. Key competitors include State Farm, Progressive, GEICO, Liberty Mutual, and USAA. The company also competes with non-traditional entrants to the voluntary benefits market.

Risk Factors

  • Market Risks: Competition, changing consumer preferences, and new technologies could impact Allstate's market share and profitability.
  • Operational Risks: Catastrophic events, severe weather, and climate change could lead to significant losses. In addition, the company faces risks related to supply chain disruptions, labor shortages, and the ability to attract and retain talent.
  • Financial Risks: Investment results are subject to market volatility and valuation judgments. The company's ability to adjust rates in response to competition or changing costs is dependent on state rating laws.
  • Regulatory Risks: Allstate is subject to extensive regulation, primarily at the state level, and changes in regulations could increase operating costs and limit growth. The company also faces risks related to cybersecurity, privacy, and data security.

Last Updated

2024-02-21

(Generated from latest 10-K filing)