Citigroup Inc. is a global diversified financial services holding company. Its businesses provide consumers, corporations, governments, and institutions with a broad range of financial products and services. These include consumer banking and credit, corporate and investment banking, securities brokerage, trade and securities services, and wealth management. Citi operates in nearly 160 countries and jurisdictions. Citi's vision is to be the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management, and a valued personal bank in its home market of the U.S.

As of December 31, 2023, Citigroup employed approximately 239,000 full-time employees. Citi's businesses operate through five segments: Services, Markets, Banking, U.S. Personal Banking, and Wealth Management. Activities not assigned to these operating segments are included in All Other.

• Employees: 239,000 (as of December 31, 2023)
• Geographic Footprint: Operates in nearly 160 countries and jurisdictions.
• Headquarters: 388 Greenwich Street, New York, NY 10013
• Founded: 1812 (City Bank of New York)
• Revenue (FY2023): $78.5 billion
• Key Subsidiaries/Brands: Citibank, N.A.

• CEO: Jane Fraser
• CFO: Mark A. L. Mason
• Other Key Executives (as of February 23, 2024):
  • Peter Babej, Head of Banking
  • Titi Cole, Head of Legacy Franchises
  • Sunil Garg, CEO, Citibank, N.A., and Head of North America
  • Shahmir Khaliq, Head of Services
  • David Livingstone, Chief Client Officer
  • Gonzalo Luchetti, Head of U.S. Personal Banking
  • Brent McIntosh, Chief Legal Officer and Corporate Secretary
  • Andrew Morton, Head of Markets
  • Johnbull Okpara, Controller and Chief Accounting Officer
  • Anand Selvakesari, Chief Operating Officer
  • Andy Sieg, Head of Wealth
  • Edward Skyler, Head of Enterprise Services & Public Affairs
  • Ernesto Torres Cantú, Head of International
  • Zdenek Turek, Chief Risk Officer
  • Sara Wechter, Chief Human Resources Officer
  • Mike Whitaker, Head of Operations and Technology

Note: The 10-K filing does not provide tenure or professional background information for all executives.

• Annual Revenue (FY2023): $78.5 billion
• Net Income (FY2023): $9.2 billion
• Total Assets (December 31, 2023): $2.4 trillion
• Number of Employees (December 31, 2023): 239,000
• Key Financial Highlights (FY2023):
  • Revenue increased 4% year-over-year.
  • Net income decreased 38% year-over-year.
  • Returned $6.1 billion to common shareholders through dividends and share repurchases.

Services:

• Treasury and Trade Solutions (TTS): Provides cash management, trade, and working capital solutions.
• Securities Services: Offers cross-border support, local market expertise, and securities services solutions.

Markets:

• Sales and trading services across various asset classes, including equities, foreign exchange, rates, spread products, and commodities.
• Risk management solutions, financing, prime brokerage, research, securities clearing, and settlement.

Banking:

• Investment Banking: Supports client capital-raising and advisory services for M&A, divestitures, and restructurings.
• Corporate Lending: Provides corporate and commercial banking services.

U.S. Personal Banking:

• Branded Cards: Offers proprietary and co-branded credit cards.
• Retail Services: Provides co-brand and private label credit card services.
• Retail Banking: Offers traditional banking services to retail and small business customers.

Wealth Management:

• Private Bank: Serves ultra-high-net-worth clients.
• Wealth at Work: Provides financial services to professional industries.
• Citigold: Serves affluent and high-net-worth clients.

Citigroup's five operating segments are Services, Markets, Banking, U.S. Personal Banking (USPB), and Wealth Management. Activities not assigned to these operating segments are included in All Other.

Revenue Breakdown (FY2023):

• Services: $18.1 billion
• Markets: $18.9 billion
• Banking: $4.6 billion
• USPB: $19.2 billion
• Wealth: $7.1 billion
• All Other: $9.4 billion (managed basis)

Citi's vision is to be the preeminent banking partner for institutions with cross-border needs, a global leader in wealth management, and a valued personal bank in the U.S. Citi is undergoing a multi-year transformation to strengthen risk and controls, improve customer value, and simplify operations. This includes aligning its organizational structure with its business strategy, exiting certain markets, and investing in technology and controls. Citi aims to become more client-centric and agile, speed up decision-making, improve productivity, and increase accountability.

Citigroup operates in the highly competitive global financial services industry. Competitors include traditional banks, online banks, private credit and financial technology companies, and other firms. Key market trends affecting the business include increased competition, emerging technologies, regulatory changes, and macroeconomic uncertainty.

• Macroeconomic challenges, geopolitical risks, and regulatory changes.
• Credit risk and concentrations of risk.
• Liquidity risks related to funding and market conditions.
• Operational risks, including cybersecurity incidents and systems failures.
• Compliance risks related to evolving regulations.
• Reputational risks.
• Strategic risks associated with transformation and simplification initiatives.
• Climate change-related risks.