CDW Corporation (CDW)

Sector: Technology|Industry: Information Technology Services|Market Cap: $23.22B|Employees: 15.1K


CDW Corporation is a leading multi-brand provider of information technology (IT) solutions to small, medium, and large businesses, as well as government, education, and healthcare customers in the US, UK, and Canada. They offer a broad range of products and services, including hardware, software, and integrated IT solutions with on-premise and cloud capabilities. CDW is a vendor-neutral sales channel partner with a large customer base.

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Business Summary

CDW Corporation is a leading multi-brand provider of information technology (IT) solutions to small, medium, and large businesses, government, education, and healthcare customers in the US, the UK, and Canada. The company offers a broad array of products and services, ranging from discrete hardware and software to integrated IT solutions, including on-premise and cloud capabilities across hybrid infrastructure, digital experience, and security. CDW is a sales channel partner for many original equipment manufacturers (OEMs), software publishers, and cloud providers.

CDW's business model is vendor, technology, and consumption model unbiased. They simplify the complexities of technology solutions across design, selection, procurement, integration, and management. The company's goal is to be viewed as a trusted advisor and extension of their customers' IT resources. CDW operates in large and growing markets, which are highly fragmented and served by thousands of IT resellers and solutions providers. They believe demand for IT will continue to outpace general economic growth in the markets they serve, fueled by new technologies.

Key Statistics

  • Employees: 15,100 (approximately)
  • Geographic Footprint: US, UK, and Canada
  • Headquarters: Vernon Hills, Illinois
  • Founded: Not available in filing
  • Number of locations/facilities: Not available in filing
  • Revenue: $21.376 billion (FY2023)
  • Market Capitalization: $24.542 billion (as of June 30, 2023)
  • Key Subsidiaries/Brands: CDW UK and CDW Canada

Leadership

  • CEO: Christine A. Leahy
  • CFO: Albert J. Miralles
  • Chief Growth and Innovation Officer: Sona Chawla
  • Chief Commercial and Operating Officer: Christina M. Corley
  • Senior Vice President, General Counsel and Corporate Secretary: Frederick J. Kulevich

Christine A. Leahy has been Chair of the Board since January 1, 2023, and President and Chief Executive Officer since January 2019. Sona Chawla has been Chief Growth and Innovation Officer since January 2020. Christina M. Corley has been Chief Commercial and Operating Officer since January 2020. Frederick J. Kulevich has been Senior Vice President, General Counsel and Corporate Secretary since October 2017. Albert J. Miralles has been Senior Vice President and Chief Financial Officer since September 2021.

Key Financial Metrics

  • Annual Revenue: $21.376 billion (FY2023)
  • Net Income: $1.104 billion (FY2023)
  • Market Cap: $24.542 billion (as of June 30, 2023)
  • Total Assets: $13.285 billion (as of December 31, 2023)
  • Employees: 15,100 (approximately)
  • Key Financial Highlights: Net sales decreased 10% year-over-year. Gross profit margin increased to 21.8%. Operating income decreased 3.1% year-over-year.

Products and Services

CDW offers a broad selection of products and multi-branded IT solutions. Key categories include:

  • Hardware: Notebooks/mobile devices, netcomm products, collaboration, data storage and servers, desktops, and other hardware.
  • Software: Cloud solutions, software assurance, application suites, security, virtualization, operating systems, and network management.
  • Services: Advisory and design, software development, implementation, managed services and warranties.

CDW provides solutions across hybrid infrastructure, digital experience, security, and services in physical, virtual, or cloud-based environments.

Key Business Segments

CDW has three reportable segments:

  • Corporate: Primarily serves US private sector business customers with more than 250 employees.
  • Small Business: Primarily serves US private sector business customers with up to 250 employees.
  • Public: Comprised of government agencies and education and healthcare institutions in the US.

CDW also has two other operating segments, CDW UK and CDW Canada, which are included in an all other category. In FY2023, the Corporate segment generated 41.9% of net sales, the Small Business segment generated 7.3% of net sales, the Public segment generated 38.8% of net sales and the Other segment generated 12.0% of net sales.

Business Strategy

CDW's strategy focuses on simplifying the complexities of technology solutions for its customers. Key strategic initiatives include:

  • Providing a broad selection of products and multi-branded IT solutions.
  • Offering value-added services with integration capabilities.
  • Employing highly-skilled specialists and engineers.
  • Providing solutions across the IT lifecycle.
  • Leveraging customer relationships to drive insight into technology roadmaps.

The company aims to continue to outpace general economic growth by focusing on new technologies, including hybrid and cloud computing, virtualization, mobility, and artificial intelligence, as well as growing end-user demand for security, efficiency, and productivity.

Industry Context

CDW operates in the highly competitive technology products and services market. Key aspects of the competitive landscape include:

  • Primary Industry: Information technology solutions
  • Market Position: A leading multi-brand provider of IT solutions.
  • Key Competitors: Resellers, direct manufacturers, large service providers, cloud providers, telecommunication companies, and retailers.
  • Industry Trends: Rapid technological changes, frequent introduction of new hardware, software and services, and the evolution of the IT consumption model to more 'as a service' offerings.

Risk Factors

  • Vendor Partner Relationships: CDW's business depends on its relationships with vendor partners, and changes to these relationships or their terms could adversely affect the company's business.
  • Competition: The market is highly competitive, and CDW's ability to maintain its market share depends on its ability to innovate and adapt to new technologies.
  • Cybersecurity Threats: Breaches of data security and failures to protect information technology systems could adversely impact CDW's business.
  • Economic Conditions: Global and regional economic and political conditions, including inflation and rising interest rates, could negatively impact CDW's business.
  • Key Personnel: The company's success is heavily dependent on its ability to attract, develop, engage, and retain key personnel.

Last Updated

2024-02-26

(Generated from latest 10-K filing)