The company lost 72,000 internet customers but added 486,000 mobile lines in the first quarter of 2024. Mobile line growth was driven by the Spectrum One offering, which bundles internet and mobile services.

Charter is upgrading its network to deliver symmetrical and multi-gigabit speeds and deploying Xumo stream boxes to new video customers. The company also began offering Disney+ and ESPN+ to customers in certain packages.

The company spent $427 million on its subsidized rural construction initiative and activated approximately 73,000 subsidized rural passings during the first quarter of 2024. This initiative is part of the company's effort to expand its footprint.

The company is beginning to see operational benefits from investments in employee wages and benefits, as well as the continued investments in digitization of customer service platforms, with the goal of improving customer experience.

The company expects government subsidies for 5 million ACP customers to run out in May 2024 and plans to implement retention programs. However, they anticipate a one-time impact on customer net gains, revenue per customer, and bad debt in the second and third quarters of this year.

Charter's target leverage of net debt to the last twelve months Adjusted EBITDA remains at 4 to 4.5 times Adjusted EBITDA, and up to 3.5 times Adjusted EBITDA at the Charter Operating first lien level. Charter's leverage ratio was 4.4 times Adjusted EBITDA as of March 31, 2024.

The potential elimination of the federal broadband ACP subsidy for low-income consumers could adversely affect the business, impacting customer retention and revenues. The FCC prohibited service providers from enrolling new ACP customers after February 7, 2024.

As a winning bidder in the FCC's RDOF auction, the company must comply with numerous FCC and state requirements to continue receiving funding, and failure to comply could result in penalties or forfeitures.

Potential legislative and regulatory changes could adversely impact the business by increasing costs, competition, and limiting the ability to offer services in a manner that would maximize revenue potential.

The company's internet customer growth was challenged by the competitive environment, lower customer move rates, and the restriction on adding new customers to the Federal Communication Commission's Affordable Connectivity Program (ACP).

Mobile line growth continued to benefit from the Spectrum One offering, which provides a differentiated Internet connectivity experience by bringing together Spectrum Internet, Advanced WiFi and Unlimited Spectrum Mobile.

Residential video customers decreased by 1,149,000 from March 31, 2023 to March 31, 2024. The decrease related to rate and product mix was primarily due to a higher mix of lower priced video packages within our video customer base.

Operating costs and expenses decreased due to lower programming costs, which were impacted by fewer video customers and a higher mix of lower cost video packages, partly offset by contractual rate adjustments.

Other costs of revenue increased due to higher mobile service direct costs and mobile device sales, driven by an increase in mobile lines.

Depreciation and amortization expense decreased primarily due to certain assets becoming fully depreciated, partly offset by an increase in depreciation as a result of more recent capital expenditures.

Charter is upgrading its network to deliver symmetrical and multi-gigabit speeds across its footprint, and recently began offering symmetrical speeds in its first high split markets.

The company is deploying Xumo stream boxes to new video customers, combining a live TV experience with access to hundreds of content applications and features.

The company continues to invest in expanding the capacity of its network, the expansion of its network through its rural broadband construction initiative, and the build-out and deployment of its CBRS spectrum.

Charter purchased approximately 1.4 million shares of its Class A common stock for approximately $472 million during the three months ended March 31, 2024, excluding purchases from Liberty Broadband.

Capital expenditures increased to $2.8 billion, primarily driven by higher spend on network evolution and customer premise equipment, particularly Xumo, as well as an increase in line extensions.

The company expects to increase the total amount of its indebtedness to maintain leverage within Charter's target leverage range, which is 4 to 4.5 times Adjusted EBITDA.

The 10-Q filing does not include any specific information on environmental, social, or governance initiatives. There are no specific mentions of sustainability risks or opportunities.

The company's internet customer growth was challenged by the competitive environment, lower customer move rates, and the restriction on adding new customers to the Federal Communication Commission's Affordable Connectivity Program (ACP).

The potential elimination of the federal broadband ACP subsidy for low-income consumers could adversely affect the business, impacting customer retention and revenues.

It remains uncertain what rule changes, if any, will ultimately be adopted by Congress, the FCC, the Federal Trade Commission and state legislatures, and what operating or financial impact any such rules might have on the company.