The Cigna Group (CI)

Sector: Healthcare|Industry: Healthcare Plans|Market Cap: $78.55B|Employees: 72.5K


The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. They offer a differentiated set of pharmacy, medical, behavioral, dental and related products and services, primarily through employers and other groups. The company has a significant presence in the U.S. and international markets, with a focus on improving health outcomes and affordability.

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Business Summary

The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. The company partners and innovates solutions for better health, powered by its people and brands, to advance its mission to improve the health and vitality of those it serves. The company has two growth platforms: Evernorth Health Services and Cigna Healthcare. Evernorth Health Services is the company's pharmacy benefits, specialty and care solution. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients for its U.S. Healthcare and International Health operating segments.

Key Statistics

  • Employees: 72,500
  • Geographic Footprint: More than 30 markets and jurisdictions
  • Headquarters: Bloomfield, Connecticut
  • Founded: 1981
  • Revenue: $195.3 billion (FY2023)
  • Market Capitalization: $82.8 billion (as of June 30, 2023)
  • Key Subsidiaries/Brands: Evernorth Health Services, Cigna Healthcare

Leadership

  • CEO: David M. Cordani
  • CFO: Brian C. Evanko
  • Chief Health Officer: David Brailer
  • Chief Administrative Officer and General Counsel: Nicole S. Jones
  • President and CEO, Evernorth Health Services: Eric P. Palmer

Key leaders have extensive experience in the healthcare industry.

Key Financial Metrics

  • Annual Revenue: $195.3 billion (FY2023)
  • Net Income: $5.4 billion
  • Market Cap: $82.8 billion (as of June 30, 2023)
  • Total Assets: $152.8 billion
  • Employees: 72,500
  • Key Financial Highlights: The company's net income decreased by 23% in 2023, reflecting the estimated loss associated with the sale of its Medicare Advantage, Medicare Stand-Alone Prescription Drug Plans, Medicare and Other Supplemental Benefits and CareAllies businesses.

Products and Services

The company offers a broad portfolio of solutions and services, some of which can be offered on a stand-alone basis. These include:

  • Pharmacy Benefits: Adjudication of drug claims, retail pharmacy network administration, benefit design consultation, drug utilization review, drug formulary management and other services.
  • Home Delivery Pharmacy: Free standard shipping of medications nationwide, usually in a 90-day supply, directly to the customer's home with automatic refills on eligible medications.
  • Specialty Pharmacy: Dispensing of high-cost medications for the treatment of complex and rare diseases.
  • Specialty Distribution: Distribution of pharmaceuticals and medical supplies directly to health care providers, clinics and hospitals.
  • Care Delivery and Management Solutions: Clinical programs to help clients drive better whole-person health outcomes through virtual care, in-home care and physical primary care, and care management.

Key Business Segments

The company operates through the following segments:

  • Evernorth Health Services: Partners with health plans, employers, governmental organizations and health care providers to solve challenges in the areas of pharmacy benefits, home delivery pharmacy, specialty pharmacy, specialty distribution, and care delivery and management solutions. In 2023, Evernorth Health Services reported adjusted revenues of $153.5 billion and pre-tax adjusted income from operations of $6.4 billion.
  • Cigna Healthcare: Includes the U.S. Healthcare and International Health operating segments, which provide comprehensive medical plan services and coordinated solutions to clients and customers. In 2023, Cigna Healthcare reported adjusted revenues of $51.2 billion and pre-tax adjusted income from operations of $4.5 billion.
  • Other Operations: Comprises the remainder of the company's business operations, which includes certain ongoing businesses and exited businesses. In 2023, Other Operations reported adjusted revenues of $0.6 billion and pre-tax adjusted income from operations of $96 million.

Business Strategy

The company's strategy is to continue to create value for its clients by leveraging innovation from across its business and assets to drive affordability, while improving access, service and quality. Key strategic initiatives include:

  • Expanding markets by evolving service offerings to meet changing customer demands, including focusing on Care Solutions businesses.
  • Increasing transparency and predictability.
  • Delivering on biosimilar opportunities.
  • Driving improved enterprise affordability initiatives value.
  • Investing in our business, infrastructure and people to drive enterprise growth.
  • Continuing to build on our new relationship with Centene.

Industry Context

The company operates in the health care industry. Key market trends affecting the business include:

  • Substantial consolidation in the health care industry.
  • Increasing competition from managed care organizations that also own health services businesses.
  • Emphasis on negotiating with retail pharmacies to ensure networks meet client and customer needs.
  • Focus on managing cost and quality of specialty drugs.

The company's primary competitors include other health plans, independent pharmacy benefit managers, managed care PBMs, third-party benefit administrators, group purchasing organizations, and clinical solutions and health care data analytics companies.

Risk Factors

  • Market Risks: The company faces intense competition and may not be able to differentiate its products and services effectively.
  • Operational Risks: The company's future performance depends on its ability to execute its strategic and operational initiatives effectively.
  • Financial Risks: The company's indebtedness could adversely affect its financial condition and limit its flexibility.
  • Regulatory Risks: The company is subject to substantial government regulation, and changes in laws and regulations could have a material adverse effect on its business.
  • Cybersecurity Risks: The company is subject to cyberattacks or other privacy or data security incidents.

Last Updated

2024-02-29

(Generated from latest 10-K filing)