CSX Corporation, based in Jacksonville, Florida, is a leading transportation company providing rail-based freight transportation services. These include traditional rail service, intermodal container and trailer transport, and other services like rail-to-truck transfers and bulk commodity operations. CSX operates a 20,000 route-mile rail network in 26 states east of the Mississippi River, the District of Columbia, and parts of Canada. The company serves diverse markets including manufacturers, industrial producers, the automotive industry, construction companies, farmers, and energy producers. CSX's intermodal business connects customers to railroads via trucks and terminals. The company focuses on a scheduled service plan to improve customer service and optimize assets.

• Employees: 23,000+ (as of December 2023)
• Geographic Footprint: 26 states, District of Columbia, and parts of Canada
• Headquarters: Jacksonville, FL
• Founded: 1978
• Number of locations/facilities: 70+ ocean, river and lake port terminals
• Revenue: $14.7 billion (FY2023)
• Key Subsidiaries/Brands: CSX Transportation, Quality Carriers, CSX Intermodal Terminals, Total Distribution Services, TRANSFLO Terminal Services, CSX Technology

• CEO: Joseph R. Hinrichs
• CFO: Sean R. Pelkey
• Executive Vice President and Chief Commercial Officer: Kevin S. Boone
• Executive Vice President and Chief Operating Officer: Michael A. Cory
• Executive Vice President and Chief Digital and Technology Officer: Stephen Fortune
• Executive Vice President and Chief Legal Officer: Nathan D. Goldman
• Executive Vice President and Chief Administrative Officer: Diana B. Sorfleet
• Vice President and Chief Accounting Officer: Angela C. Williams

Key leaders have extensive experience in the transportation, automotive, manufacturing, and financial sectors. Joseph R. Hinrichs was named CEO in September 2022. Sean R. Pelkey was named CFO in January 2022.

• Annual Revenue: $14.7 billion (FY2023)
• Net Income: $3.7 billion (FY2023)
• Total Assets: $42.4 billion (as of December 31, 2023)
• Employees: 23,000+ (as of December 2023)
• Key Financial Highlights: Revenue decreased by 1% year over year. Operating income decreased by 8% year over year. Earnings per diluted share decreased by 5% year over year.

CSX provides freight transportation services through four primary lines of business:

• Merchandise: Shipments of chemicals, agricultural and food products, automotive, minerals, forest products, metals, equipment, and fertilizers.
• Intermodal: Transport of manufactured consumer goods in containers, combining rail economics with truck flexibility.
• Coal: Transport of domestic and export coal, coke, and iron ore.
• Trucking: Bulk liquid chemicals truck transportation.

CSX operates primarily in two segments: rail and trucking. The rail segment includes merchandise, intermodal, and coal. Trucking revenue is from the operations of Quality Carriers. Revenue breakdown by segment is not explicitly provided, but the company does provide revenue by line of business.

• Merchandise: $8.7 billion in revenue (59% of revenue)
• Intermodal: $2.1 billion in revenue (14% of revenue)
• Coal: $2.5 billion in revenue (17% of revenue)
• Trucking: $882 million in revenue (6% of revenue)

CSX focuses on maintaining a scheduled service plan to improve customer service, optimize assets, and increase employee engagement. Key strategic initiatives include enhancing safety, service, and cost control. The company invests in infrastructure, technology, and training programs. CSX aims to increase its share of the U.S. freight market through efficient operations and strong cash flow generation.

• Key strategic initiatives: Scheduled service plan, safety improvements, technology investments
• Growth drivers: Customer service, asset optimization, employee engagement
• Investment priorities: Infrastructure, technology, training

CSX operates in the highly competitive freight transportation industry. The primary industry is rail transportation, with competition from other railroads, motor carriers, and to a lesser extent, barges, ships, and pipelines. CSX's main rail competitor is Norfolk Southern Railway. The company's market position varies by commodity and geographic location.

• Market Position: A leading transportation company in the eastern United States
• Key Competitors: Norfolk Southern Railway, motor carriers, other transportation providers
• Industry Trends: Competitive pricing, service reliability, and the need for efficient and environmentally responsible transportation solutions.

• Regulatory Risks: Changes in federal, state, and local regulations concerning railroad operations, safety, and environmental matters.
• Operational Risks: Potential disruptions from network or supply chain constraints, including locomotive or crew shortages, labor issues, and extreme weather conditions.
• Cybersecurity Risks: Vulnerability to data breaches, cyber-attacks, and other technology-related incidents that could disrupt operations.
• Competitive Risks: Competition from other transportation providers and potential impacts from consolidation in the rail industry.
• Economic Risks: Fluctuations in global economic conditions, changes in energy markets, and the availability of critical supplies and labor.