Cognizant Technology Solutions Corporation (CTSH)

Sector: Technology|Industry: Information Technology Services|Market Cap: $38.80B|Employees: 347.7K


Cognizant is a leading professional services company, engineering modern businesses and delivering strategic outcomes for clients. They provide industry expertise and close client collaboration, combining critical perspective with a flexible engagement style. Cognizant's integrated global delivery model employs client service and delivery teams based at client locations and dedicated global and regional delivery centers. The company operates in key markets across North America, Europe, and Asia.

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Business Summary

Cognizant is a leading professional services company that engineers modern businesses and delivers strategic outcomes for clients. It helps clients modernize technology, reimagine processes and transform experiences. The company provides industry expertise and close client collaboration, combining critical perspective with a flexible engagement style. Cognizant tailors its services and solutions to specific industries with an integrated global delivery model. Digital services are an important part of its portfolio, aligning with clients' focus on becoming data-enabled, customer-centric and differentiated businesses.

Cognizant focuses on six strategic initiatives: growing in select industries, expanding internationally, building large deal capabilities, capturing the AI opportunity, delivering its talent strategy, and continuing to implement its IT roadmap.

Key Statistics

  • Employees: 347,700 (as of December 31, 2023)
  • Geographic Footprint: Operates in nearly 50 countries
  • Headquarters: Teaneck, New Jersey
  • Founded: 1994
  • Number of locations/facilities: Over 24 million square feet of owned and leased facilities
  • Revenue: $19.35 billion (FY2023)
  • Market Capitalization: $32.9 billion (as of June 30, 2023)
  • Key Subsidiaries/Brands: OneSource Virtual, Mobica, Thirdera, Linium, Magenic, Servian, ESG Mobility, TQS, Hunter, Devbridge

Leadership

  • CEO: Ravi Kumar S
  • CFO: Jatin Dalal
  • EVP and President, Intuitive Operations and Automation and Industry Solutions: Balu Ganesh Ayyar
  • EVP, Chief People Officer: Kathryn Diaz
  • EVP and President, Americas: Surya Gummadi
  • EVP, General Counsel, Chief Corporate Affairs Officer and Secretary: John Kim
  • SVP, Controller and Chief Accounting Officer: Robert Telesmanic

Ravi Kumar Singisetti has been the CEO since January 2023. Jatin Dalal has been the CFO since December 2023.

Key Financial Metrics

  • Annual Revenue: $19.35 billion (FY2023)
  • Net Income: $2.13 billion
  • Market Cap: $32.9 billion (as of June 30, 2023)
  • Total Assets: $18.48 billion
  • Employees: 347,700 (as of December 31, 2023)
  • Key Financial Highlights: Revenue declined by 0.4% year-over-year, or 0.3% on a constant currency basis. Operating margin was 13.9% and adjusted operating margin was 15.1%. Voluntary attrition for tech services was 13.8%.

Products and Services

Cognizant's services include digital services and solutions, consulting, application development, systems integration, quality engineering and assurance, application maintenance, infrastructure and security as well as business process services and automation. Additionally, they develop, license, implement and support proprietary and third-party software products and platforms.

  • Core Technologies and Insights: Cloud, infrastructure and security, AI and analytics, and IoT.
  • Enterprise Platform Services: Application services for partner ecosystems, and running financial organizations more efficiently.
  • Industry Solutions: Industry-specific products and services to improve productivity, increase operational excellence and accelerate innovation.
  • Intuitive Operations and Automation: AI-led automation and business process outsourcing services.
  • Software and Platform Engineering: Digital products, services and solutions to improve employee experiences and deliver new value for customers.

Key Business Segments

Cognizant operates through four reportable business segments:

  • Financial Services (FS): Includes banking and insurance companies.
  • Health Sciences (HS): Includes healthcare providers and payers, and life sciences companies.
  • Products and Resources (P&R): Includes manufacturers, automakers, retailers, travel and hospitality companies, as well as companies providing logistics, energy and utility services.
  • Communications, Media and Technology (CMT): Includes global communications, media and entertainment, education, information services and technology companies.

Business Strategy

Cognizant's strategy focuses on simplifying operations, becoming an employer of choice and accelerating growth. Key strategic initiatives include:

  • Growing in select industries by investing in prioritized industries to drive differentiation.
  • Expanding internationally by prioritizing strategic growth accounts.
  • Building large deal capabilities by enhancing creative deal generation.
  • Capturing the AI opportunity by protecting and expanding in target areas while improving efficiency.
  • Delivering its talent strategy by embedding cultural values and building a future-relevant talent model.
  • Continuing to implement its IT roadmap by modernizing and executing critical projects necessary to lead with AI.

The company seeks to drive organic growth through investments in its digital capabilities, including training and reskilling technical teams and expanding local workforces. It also pursues strategic acquisitions to expand talent, experience and capabilities in key digital areas or in particular geographies or industries.

Industry Context

Cognizant operates in the highly competitive professional services market. Competitors include systems integration firms, contract programming companies, application software companies, cloud computing service providers, traditional consulting firms, professional services groups of computer equipment companies, infrastructure management companies, outsourcing companies and boutique digital companies.

  • Key Competitors: Accenture, Atos, Capgemini, Deloitte Digital, DXC Technology, EPAM Systems, Genpact, HCL Technologies, IBM Consulting, Infosys Technologies, Tata Consultancy Services and Wipro.
  • Market Position: Cognizant is one of the world's leading professional services companies.
  • Industry Trends: The market is subject to rapid change, with clients redirecting their focus and investment to digital operating models and embracing DevOps and key technologies.

Risk Factors

  • Market Risks: Economic and geopolitical conditions, intense competition, and rapid technological changes.
  • Operational Risks: Inability to attract, train, and retain skilled employees, unexpected terminations of client contracts, and challenges in growing the business organically and inorganically.
  • Financial Risks: Fluctuations in foreign currency exchange rates, failure to meet service levels or milestones, and inability to achieve profitability goals and maintain capital return strategy.
  • Regulatory Risks: Complying with evolving legal and regulatory requirements, potential changes in tax laws, and exposure to litigation and legal claims.
  • Cybersecurity Risks: Failure to protect client and/or company data from security breaches and/or cyberattacks.

Last Updated

2024-02-14

(Generated from latest 10-K filing)