Dell Technologies Inc. provides a broad range of innovative IT solutions, including traditional and modern infrastructure, to help organizations build their digital futures. The company's core business model centers on delivering integrated solutions that enable customers to modernize their IT, manage multicloud environments, and address workforce transformation. Dell operates globally, supported by a world-class organization across key functional areas, including technology and product development, marketing, sales, services, and financing. Key markets include large enterprises, public institutions, small and medium-sized businesses, and consumers. The company has a significant global presence, operating in over 170 countries. Dell's competitive advantages include its extensive direct sales force, a global network of channel partners, and a world-class supply chain.

• Employees: Approximately 120,000 (as of February 2, 2024)
• Geographic Footprint: Operates in over 170 countries
• Headquarters: Round Rock, Texas
• Founded: 1984
• Number of locations/facilities: Owns manufacturing facilities in the United States, Malaysia, China, Brazil, India, Poland, and Ireland.
• Revenue: $88.4 billion (FY2024)
• Market Capitalization: Approximately $13.2 billion (as of August 4, 2023)
• Key Subsidiaries/Brands: Dell, Alienware, Secureworks

• CEO: Michael S. Dell
• CFO: Yvonne McGill
• Board Chair: Michael S. Dell
• Other Key Executives: Jeffrey W. Clarke (Vice Chairman and Chief Operating Officer), Allison Dew (Chief Marketing Officer), Richard J. Rothberg (General Counsel), Jennifer D. Saavedra, Ph.D. (Chief Human Resources Officer), William F. Scannell (President, Global Sales and Customer Operations)

Michael S. Dell has served as CEO since 1984, with a brief break from 2004-2007. Other executives have extensive experience in their respective fields, with most having been with Dell for many years.

• Annual Revenue: $88.4 billion (FY2024)
• Net Income: $3.2 billion
• Market Cap: $13.2 billion (as of August 4, 2023)
• Total Assets: $82.1 billion
• Number of Employees: Approximately 120,000 (as of February 2, 2024)
• Key Financial Highlights: Net revenue decreased by 14% YoY, primarily driven by declines in CSG and ISG net revenue. Operating income decreased by 10% YoY. Net income increased by 32% YoY.

Dell Technologies offers a wide range of products and services, organized into two main groups:

• Infrastructure Solutions Group (ISG): Includes storage, server, and networking solutions, including AI-optimized technologies. ISG helps customers simplify, streamline, and automate IT operations. Key offerings include all-flash arrays, scale-out file, object platforms, hyper-converged infrastructure, and software-defined storage, as well as high-performance general-purpose and AI-optimized servers.
• Client Solutions Group (CSG): Offers branded PCs including notebooks, desktops, and workstations, branded peripherals, and third-party software and peripherals. CSG also includes services offerings, such as configuration, support and deployment, and extended warranties.

Dell Technologies operates through two main business segments:

• Infrastructure Solutions Group (ISG): ISG revenue is approximately 38% of total revenue.
• Client Solutions Group (CSG): CSG revenue is approximately 55% of total revenue.

Dell's strategic vision is to be the most essential technology partner, helping customers address their IT needs and digital transformation objectives. Key strategic initiatives include:

• Leveraging strengths to extend leadership positions and capture new growth.
• Investing in research and development to deliver superior products and solutions.
• Enhancing as-a-Service offerings, including Dell APEX, to provide operational and financial flexibility.
• Focusing on emerging technology areas such as AI, software-defined networking, and cloud computing.
• Maintaining a disciplined approach to cost management.

Dell operates in a highly competitive industry with rapid technological advances in hardware, software, and services. Key market trends include the rise of AI and generative AI, the increasing demand for cloud computing solutions, and the growing importance of cybersecurity. Major competitors include both branded and generic IT companies, as well as large Infrastructure-as-a-Service providers. Dell competes based on its ability to offer competitive, scalable, and integrated solutions that provide the most current and desired product and services features at a competitive price. The company closely monitors market pricing and seeks to provide the best value for its customers.

• Market Risks: Adverse global economic conditions, including geopolitical volatility, trade disputes, and public health issues, may reduce customer demand and negatively affect the company's performance.
• Competitive Risks: Aggressive price and offering competition from both branded and generic competitors, as well as the potential for new competitors and increased competition from Infrastructure-as-a-Service providers.
• Supply Chain Risks: Reliance on single-source or limited-source suppliers, which could harm the business by adversely affecting product availability, delivery, reliability, and cost.
• Operational Risks: Inability to manage solutions and product and services transitions effectively, failure to deliver high-quality products, and cyber-attacks and other security incidents that could disrupt operations or compromise information.
• Financial Risks: Failure to achieve favorable pricing from vendors, failure to execute on strategic initiatives, and reduced access to capital markets.