Equifax Inc. is a global data, analytics, and technology company providing information solutions for businesses, governments, and consumers. The company also offers human resources business process automation and outsourcing services. Equifax's services are based on comprehensive databases of consumer and business information, utilizing advanced statistical techniques and machine learning to create customized insights and solutions. A leading provider of information and solutions for payroll-related and human resource management business process services in the U.S., Equifax also provides e-commerce fraud and charge back protection services in North America. For consumers, Equifax offers products and services to help understand, manage, and protect personal information and support debt collections and recovery management. The company operates in four global regions: North America, Asia Pacific, Europe, and Latin America.

• Employees: Approximately 14,900 (as of December 31, 2023)
• Geographic Footprint: 22 countries
• Headquarters: Atlanta, Georgia
• Founded: 1913
• Revenue: $5.265 billion (FY2023)
• Key Subsidiaries/Brands: The Work Number®

• CEO: Mark W. Begor
• CFO: John W. Gamble, Jr.
• Chief Information Security Officer: Jamil Farshchi
• Chief Human Resources Officer: Carla Chaney
• Chief Data & Analytics Officer: Harald Schneider
• President, U.S. Information Solutions: Todd Horvath
• President, International: Lisa Nelson
• President, Workforce Solutions: Rodolfo O. Ploder

Key executives have extensive experience in technology, finance, and business leadership.

• Annual Revenue: $5.265 billion (FY2023)
• Net Income: $545.3 million (FY2023)
• Total Assets: $12.280 billion (as of December 31, 2023)
• Employees: Approximately 14,900 (as of December 31, 2023)
• Key Financial Highlights: Revenue increased by 3% compared to 2022, driven by growth in International and USIS. Net income decreased by 22% compared to 2022 due to lower levels of operating income, higher interest expense, and lower levels of other income, net, partially offset by the decrease in income tax expense.

Equifax provides a wide array of products and services across different segments:

• Workforce Solutions: Services enabling customers to verify income, employment, educational history, criminal justice data, and healthcare professional licensure. Also includes employer services such as unemployment claims management, I-9 and onboarding services, Affordable Care Act compliance management, and tax credits and incentives.
• U.S. Information Solutions: Consumer and commercial information solutions, including online information, decisioning technology, identity management, analytical services, e-commerce fraud and charge back protection, portfolio management, mortgage information, and marketing services.
• International: Similar products and services to USIS, with variations by geographic region, as well as debt collections and recovery management services.

Equifax is organized into three operating segments:

• Workforce Solutions: Provides services related to employment and income verification, and employer services.
• U.S. Information Solutions (USIS): Offers consumer and commercial information solutions in the U.S.
• International: Provides products and services similar to those in USIS but with variations by geographic region.

Revenue from international clients amounted to 23% of total revenue in 2023.

Equifax's business strategy is driven by several key imperatives:

• Leveraging cloud capabilities and technology investments to accelerate innovation and growth.
• Expanding the differentiated portfolio of data assets through advanced analytical platforms.
• Fostering a customer and consumer-first culture.
• Executing strategic acquisitions to expand data portfolio and capabilities.
• Maintaining leadership in data security.
• Building a world-class team and promoting a culture of innovation.

The company is undergoing a cloud data and technology transformation, rebuilding its technology infrastructure and rationalizing its application portfolio using cloud-native services. Equifax also focuses on expanding its unique data assets and analytics through organic growth, business acquisitions, and partnerships.

Equifax operates in a highly competitive market with various competitors:

• Primary Industry: Data, analytics, and technology
• Key Competitors: Experian, TransUnion, Thomas & Company, Fair Isaac Corporation, LexisNexis, Dun & Bradstreet, Moody's, and numerous smaller companies.
• Market Trends: The market is subject to constant change, with competitors varying widely in size and the nature of their products and services. Key competitive factors include data security, product quality, technical performance, access to unique databases, quickness of response, and new product innovation.

• Technology and Data Security Risks: Security breaches and disruptions to IT infrastructure could compromise sensitive information, interfere with operations, and result in significant costs and legal liability.
• Strategy and Market Demand Risks: Failure to realize the benefits of the technology transformation strategy could adversely impact business and financial results.
• Operational Risks: Transition to cloud-based technologies could expose the company to operational disruptions.
• Regulatory Risks: The company is subject to numerous laws and regulations relating to consumer reporting, privacy, and data protection, which could lead to significant expenses and changes in business practices.
• Competitive Risks: New product introductions and pricing strategies by competitors could decrease sales and market share.