FactSet is a global financial digital platform and enterprise solutions provider. The company's platform delivers data, analytics, and technology to global financial professionals, supporting their investment workflows. FactSet's core business model is based on subscriptions to its multi-asset class data and solutions, which include workstations, portfolio analytics, and enterprise data solutions. They also offer managed services. FactSet has a global presence with a significant client base of over 8,200 clients comprised of over 216,000 investment professionals, including institutional asset managers, bankers, wealth managers, asset owners, partners, hedge funds, corporate users, and private equity and venture capital professionals. The company operates in the financial information services industry and competes with large, well-capitalized companies and smaller, niche firms.

• Employees: 12,398 (as of August 31, 2024)
• Geographic Footprint: 20 countries
• Headquarters: Norwalk, Connecticut
• Founded: 1978
• Number of locations/facilities: 35 offices worldwide, including data centers in the U.S.
• Revenue: $2.203 billion (FY2024)
• Market Capitalization: $17.602 billion (as of February 29, 2024)
• Key Subsidiaries/Brands: CUSIP Global Services

• CEO: F. Philip Snow
• CFO: Helen L. Shan
• Chief Revenue Officer: Goran Skoko
• Head of Institutional Buyside: Robert J. Robie
• Head of Dealmakers and Wealth: Kristina W. Karnovsky
• Chief Data Officer: John Costigan
• Chief Technology Officer: Katherine M. Stepp
• Chief People Officer: Catrina Harding
• Head of Strategic Initiatives and Partnerships: Christopher R. Ellis

F. Philip Snow has been CEO since July 1, 2015. Helen L. Shan was appointed CFO effective July 23, 2024. Goran Skoko was appointed Chief Revenue Officer effective September 1, 2024. Robert J. Robie was appointed Head of Institutional Buyside effective September 1, 2023. Kristina W. Karnovsky was appointed Head of Dealmakers and Wealth effective September 1, 2024. John Costigan was appointed Chief Data Officer effective June 1, 2023. Katherine M. Stepp was appointed Chief Technology Officer effective September 1, 2022. Catrina Harding was appointed Chief People Officer in July 2023. Christopher R. Ellis was appointed Head of Strategic Initiatives and Partnerships effective November 1, 2023.

• Annual Revenue: $2.203 billion (FY2024)
• Net Income: $537.1 million (FY2024)
• Market Cap: $17.602 billion (as of February 29, 2024)
• Total Assets: $4.055 billion (as of August 31, 2024)
• Employees: 12,398 (as of August 31, 2024)
• Key Financial Highlights: Revenue increased by 5.6% year-over-year, net income increased by 14.7% year-over-year, and operating margin increased to 31.8% for fiscal 2024.

FactSet offers a range of products and services, including:

• Workstations: Configurable desktop and mobile platforms for financial professionals.
• Portfolio Analytics: Tools for portfolio construction, analysis, and risk management.
• Enterprise Data Solutions: Comprehensive data feeds and cloud-based digital solutions.
• Managed Services: Support for data, performance, risk, and reporting workflows.
• CUSIP Global Services (CGS): Security master files for the investment industry.

FactSet operates through three reportable segments:

• Americas: Primarily sells to clients in North, Central, and South America, representing 64% of total revenues in fiscal 2024.
• EMEA: Primarily sells to clients in Europe, the Middle East, and Africa, representing 26% of total revenues in fiscal 2024.
• Asia Pacific: Primarily sells to clients in Asia and Australasia, representing 10% of total revenues in fiscal 2024.

During fiscal 2024, FactSet revised its internal organization within each segment to offer data, products, and analytical applications by firm type: Institutional Buyside, Dealmakers, Wealth, and Partnerships and CGS.

FactSet aims to be a trusted partner to clients across the financial services spectrum. The company is focused on growing its global business through three strategically aligned geographic segments: the Americas, EMEA, and Asia Pacific. Key strategic priorities include:

• Expanding Data Offerings: Scaling up the data ecosystem to include industry, proprietary, and third-party data.
• Embedding Deeper in Client Workflows: Deepening integration into client workflows, particularly in the buy-side front office and advisor desktops.
• Innovating with AI: Developing AI-powered solutions to enhance client workflows.

The company aims to grow recurring revenues and generate positive cash flows. FactSet is also focused on offering new solutions and enhancing existing products through the adoption of new technology.

FactSet operates in the financial information services industry. Key market trends include the shift from active to passive investing and the increasing importance of data and technology in financial workflows. Major competitors include Bloomberg L.P., S&P's Market Intelligence division, and London Stock Exchange Group's Data & Analytics division. FactSet believes there are high barriers to entry in its business due to the extensive data it offers.

• Technology and Data Security Risks: Risks related to loss, corruption and misappropriation of data, cyber-attacks, and failure of cyber-security systems.
• Operational Risks: Risks related to prolonged or recurring outages at data centers and other business continuity disruptions.
• Market Demand Risks: Risks related to competition, the shift from active to passive investing, and uncertainty or downturns in the global economy.
• Financial Risks: Risks related to fluctuations in currency exchange rates, indebtedness, and interest rate fluctuations.
• Legal and Regulatory Risks: Risks related to legislative and regulatory changes, adverse resolution of litigation, and infringement of intellectual property rights.