FedEx Corporation provides a broad portfolio of transportation, e-commerce, and business services worldwide. The company offers integrated business solutions utilizing its global network. FedEx's strategy focuses on managing its business as a portfolio, aiming for the highest long-term return on invested capital. The company is adapting to the changing e-commerce landscape by improving operational efficiency and enhancing customer experience through initiatives like one FedEx, Network 2.0, and DRIVE. Key markets include North America, Europe, and Asia, with a global network connecting over 220 countries and territories. Competition is intense across all segments, including traditional carriers and new entrants leveraging technology and crowdsourcing.

• Employees: Approximately 430,000 (Federal Express) as of June 7, 2024
• Geographic Footprint: More than 220 countries and territories
• Headquarters: Memphis, Tennessee
• Founded: October 2, 1997 (as a holding company)
• Number of locations/facilities: Approximately 64,000 drop-off locations (Federal Express) as of June 7, 2024, and approximately 360 service centers (FedEx Freight) as of June 7, 2024
• Revenue: $87.69 billion (FY2024)
• Market Capitalization: Approximately $59.5 billion (as of November 30, 2023)
• Key Subsidiaries/Brands: Federal Express, FedEx Ground, FedEx Freight, FedEx Services, FedEx Dataworks, FedEx Office, FedEx Logistics

• CEO: Rajesh Subramaniam
• CFO: John W. Dietrich
• Chief Operating Officer - United States and Canada (Federal Express): John A. Smith
• Chief Operating Officer – International and Chief Executive Officer – Airline (Federal Express): Richard W. Smith
• Executive Chairman and Chairman of the Board: Frederick W. Smith
• Chief People Officer: Tracy B. Brightman
• Chief Customer Officer: Brie A. Carere
• Chief Executive Officer (FedEx Dataworks): Sriram Krishnasamy
• President (FedEx Freight): Lance D. Moll
• President (FedEx Logistics): Patrick Moebel
• President (FedEx Supply Chain): Scott M. Temple
• President (FedEx Office): Brian D. Philips

Rajesh Subramaniam has served as CEO since June 2022. John W. Dietrich has served as CFO since August 1, 2023. Frederick W. Smith has served as Executive Chairman since June 2022. John A. Smith has served as Chief Operating Officer - United States and Canada since June 1, 2024. Richard W. Smith has served as Chief Operating Officer – International and Chief Executive Officer – Airline since June 1, 2024. Tracy B. Brightman has served as Chief People Officer since June 2023. Brie A. Carere has served as Chief Customer Officer since June 2022. Sriram Krishnasamy has served as Chief Executive Officer of FedEx Dataworks since November 2021. Lance D. Moll has served as President of FedEx Freight since May 2018. Patrick Moebel has served as President of FedEx Logistics since June 2024. Scott M. Temple has served as President of FedEx Supply Chain since June 2024. Brian D. Philips has served as President of FedEx Office since June 2024.

• Annual Revenue: $87.69 billion (FY2024)
• Net Income: $4.33 billion (FY2024)
• Market Cap: Approximately $59.5 billion (as of November 30, 2023)
• Total Assets: $87.007 billion (as of May 31, 2024)
• Employees: Approximately 430,000 (Federal Express) as of June 7, 2024
• Key Financial Highlights: Operating income increased to $5.56 billion in FY2024, primarily due to DRIVE program initiatives. Net income increased to $4.33 billion in FY2024.

FedEx offers a broad range of transportation, e-commerce, and business services.

• Express Transportation: Time-definite delivery services, including domestic and international options.
• Ground Delivery: Small-package ground delivery services in North America.
• LTL Freight: Less-than-truckload freight transportation services in North America.
• Custom Critical: Expedited, time-specific freight-shipping services.
• E-commerce Solutions: Digital and data-driven solutions for e-commerce, including returns and delivery management.
• Logistics and Supply Chain: Customs brokerage, global ocean and air freight forwarding, and supply chain management solutions.
• Business Services: Document and business services, including printing and retail access to shipping.

Beginning in the first quarter of 2025, FedEx will have two reportable segments:

• Federal Express: Includes express transportation, small-package ground delivery, freight transportation, and time-critical transportation.
• FedEx Freight: Includes LTL freight transportation.

Prior to 2025, FedEx operated under the following reportable segments:

• FedEx Express: Express transportation, small-package ground delivery, and freight transportation.
• FedEx Ground: Small-package ground delivery.
• FedEx Freight: LTL freight transportation.
• FedEx Services: Sales, marketing, information technology, communications, customer service, technical support, billing and collection services, and back-office functions.

FedEx's strategy is focused on managing its business as a portfolio to achieve the highest long-term return on invested capital. Key strategic initiatives include:

• One FedEx: Consolidating FedEx Ground and FedEx Services into Federal Express to create a unified air-ground express network.
• Network 2.0: Improving the efficiency of pickup, transport, and delivery operations in the U.S. and Canada.
• DRIVE: A comprehensive program to improve long-term profitability.
• Tricolor: Redesigning the Federal Express international air network for efficiency and asset utilization.
• fdx: A fully integrated data-driven commerce platform.
• Innovation: Leveraging data and technology, including AI and machine learning, to enhance operational efficiency and customer experience.

The company is also focused on sustainability, safety, and expanding customer access to its services. FedEx aims to achieve carbon neutrality by 2040 through vehicle electrification, sustainable fuels, and other initiatives.

FedEx operates in the highly competitive global transportation and logistics industry. Key market trends include:

• E-commerce Growth: The continued expansion of e-commerce is driving demand for package delivery services.
• Shift to Deferred Services: A shift in service mix towards slower, less costly shipping options.
• Technological Innovation: Increasing use of technology, including AI, automation, and data analytics, to improve efficiency and customer experience.
• Sustainability: Growing focus on environmental sustainability and the reduction of carbon emissions.

Major competitors include UPS, DHL, and other regional and international carriers, as well as new entrants leveraging technology and crowdsourcing. FedEx competes based on price, service reliability, speed, geographic coverage, and innovative offerings. Market share information was not explicitly provided in the 10-K.

• Macroeconomic and Market Risks: Sensitivity to global economic conditions, geopolitical developments, and trade policies. Fluctuations in fuel prices and interest rates also impact operations.
• Operational Risks: Challenges in successfully executing the DRIVE transformation, including Network 2.0, and the one FedEx consolidation. This includes the risk of higher costs, less-than-expected savings, loss of customers, and disruptions to ongoing businesses.
• Technology and Data Risks: Vulnerability to cyberattacks, data breaches, and technology disruptions that could impact operations and customer data.
• Labor and Employment Risks: Potential labor-related disruptions, changes in labor laws, and the ability to attract and retain talent. The company is also defending against lawsuits alleging it is a joint employer of service providers.
• Environmental and Regulatory Risks: Exposure to environmental regulations, climate change impacts, and increasing compliance costs related to emissions, fuel, and other areas.