Acquisitions of Skytef and Sled in Latin America have expanded the company's distribution network, POS applications, and direct payment service capabilities, for an aggregate purchase price of approximately $17 million.

The company is focused on integrating products and services, introducing new products aligned with market needs, and combining offerings to deliver enhanced value propositions, all while leveraging data and AI to enhance existing and new products.

The company is realigning its reportable segments to correspond with organizational changes, expected to be completed by the quarter ending March 31, 2024, to further enhance operational performance in the delivery of its integrated portfolio of products and solutions to financial institution clients.

The company is focused on improving client delivery while reducing costs by using opportunities created by its size and scale, while also seeking to be an innovation leader and delivering quality service and support.

The company intends to make capital allocation decisions that offer the best prospects for long-term growth and profitability, including internal investment, debt repayment, share repurchases, and acquisitions.

The company is committed to cultivating a diverse, respectful, and inclusive workplace, providing advancement opportunities at all levels, promoting employee awareness through education, and supporting community initiatives.

The company faces intense competition from various providers and must keep pace with rapid technological changes, including AI, to avoid losing clients or having trouble attracting new ones.

The company's results of operations and financial condition could be affected if it is unable to renew contracts on favorable terms, or if contracts are terminated prematurely, leading to loss of clients and revenue.

The company is exposed to security incidents, technological risks, and operational failures that could disrupt its systems and data, or those of its clients, partners, and vendors, potentially leading to liability, reputational damage, and loss of clients.

The company operates in a fragmented and highly competitive market, facing competition from large and small businesses, including integrated providers, data processing affiliates, financial institutions, merchant acquirers, ISOs, ISVs, and payment companies.

The company competes based on factors such as quality, security, innovation, breadth of features, client satisfaction, market opportunity, integration, reliability, agility, global reach, multiple distribution channels, service reliability, and value.

The company faces increasing competition from large technology, media, and other emerging financial technology providers that are seeking to provide alternative payment and financing solutions.

The total operating margin increased by 520 basis points to 26.3% in 2023, benefiting from scalable revenue growth and expense management initiatives.

Cost of processing and services decreased to 34.1% in 2023 from 39.9% in 2022, driven by strong operating leverage and expense management.

The company is focused on improving the quality of client delivery while reducing costs by leveraging opportunities created by its size and scale.

The company is expanding its use of artificial intelligence and machine learning to create or enhance products and services, including higher quality customer service, platform analytics, and fraud mitigation.

The company continually develops, maintains, and enhances its products and systems, applying the expertise of multiple teams to design, develop, and maintain specialized products and processing systems.

The company has established a cybersecurity and technology risk committee and maintains a global cybersecurity policy that incorporates recognized industry standards.

The company repurchased $4.7 billion of its common stock in 2023 and authorized the purchase of up to 75 million additional shares, signaling confidence in its valuation and future prospects.

The company has been actively managing its debt, including repaying and refinancing senior notes and commercial paper, and is focused on maintaining a strong balance sheet.

The company continues to acquire complementary businesses, products, and services to meet client demand and expand its capabilities, including recent acquisitions in Latin America.

The company is committed to cultivating a diverse, respectful, and inclusive workplace, and has implemented programs to promote employee awareness and provide advancement opportunities.

The company is focused on supporting its community through initiatives such as investing in small, diverse-owned businesses and strengthening partnerships with organizations focused on human rights, racial equity, and social justice.

The company maintains a global safety program designed to protect the safety and well-being of its employees and provides comprehensive and competitive benefits to associates that are responsive to their physical, financial, social, and emotional needs.

The company's performance is influenced by global economic conditions, including inflation, currency fluctuations, declining economies, social unrest, natural disasters, and public health crises, which can impact consumer spending behaviors.

The company's international operations are subject to risks including political instability, terrorism, war, and other events outside of its control, which could impact its business and results of operations.

The company is subject to various U.S. and foreign laws and regulations, as well as payment network rules, and failure to comply with these could result in penalties, fines, or loss of licenses.