Fidelity National Information Services, Inc. (FIS) is a leading global provider of financial services technology solutions for financial institutions, businesses, and developers. The company focuses on improving the digital transformation of the financial economy, advancing the way the world pays, banks, and invests. FIS is headquartered in Jacksonville, Florida and is a member of the Fortune 500 and the Standard & Poor's 500 Index. The company's growth has been driven by factors including customer business growth, internal development of new solutions, sales and marketing efforts, and strategic acquisitions. FIS recently completed the sale of a 55% equity interest in its Worldpay Merchant Solutions business, retaining a 45% non-controlling interest in a new joint venture.

FIS's competitive advantages include a highly respected brand, extensive domain expertise, a broad portfolio of solutions, excellent and long-term client relationships, and modern, cloud-based technologies.

• Employees: More than 60,000 (as of December 31, 2023), approximately 52,000 (as of February 1, 2024)
• Geographic Footprint: Global, with operations in many countries
• Headquarters: Jacksonville, Florida
• Founded: Incorporated in the State of Georgia
• Number of locations/facilities: Approximately 80
• Revenue: $9.821 billion (FY2023)
• Market Capitalization: $32.389 billion (as of June 30, 2023)
• Key Subsidiaries/Brands: Worldpay (Joint Venture)

• CEO: Stephanie Ferris
• CFO: James Kehoe
• Board Chair: Jeffrey A. Goldstein
• Other Key Executives: Christopher Thompson (Chief Accounting Officer)

• Annual Revenue: $9.821 billion (FY2023)
• Net Loss: $(6.647) billion (FY2023)
• Market Cap: $32.389 billion (as of June 30, 2023)
• Total Assets: $55.105 billion (as of December 31, 2023)
• Number of Employees: More than 60,000 (as of December 31, 2023), approximately 52,000 (as of February 1, 2024)
• Key Financial Highlights: Revenue increased by 1% year-over-year, net loss driven primarily by a goodwill impairment.

FIS offers a broad range of financial technology solutions, including:

• Core Processing and Ancillary Applications: Software for deposit and lending, customer management, and central management systems.
• Digital, including Mobile and Online: Retail and commercial applications that streamline customer-facing operations across channels.
• Fraud, Risk Management and Compliance: Decision solutions for account lifecycle management and fraud prevention.
• Card and Retail Payments: Technology solutions for issuing branded credit and debit cards, prepaid cards, and loyalty programs.
• Electronic Funds Transfer and Network: ATM-based debit network access and real-time payment alternatives.
• Wealth and Retirement: Solutions for client acquisition, transaction management, and trust accounting.
• Item Processing and Output Solutions: Technology for capturing data from checks and other items, image sorting, and statement production.
• Trading and Asset Services: Solutions for front, middle, and back office operations in capital markets.
• Lending: Full life-cycle commercial lending functionality from origination to servicing.
• Treasury and Risk: Solutions for managing working capital, liquidity, and regulatory compliance.

FIS reports its financial performance based on the following segments:

• Banking Solutions: Focused on serving financial institutions of all sizes with core processing software, transaction processing software, and complementary applications and services. Revenue was $6.733 billion in FY2023.
• Capital Market Solutions: Focused on serving global financial services clients and corporations with a broad array of buy- and sell-side, treasury, risk management and lending solutions. Revenue was $2.766 billion in FY2023.
• Corporate and Other: Consists of corporate overhead expense, certain leveraged functions and miscellaneous expenses that are not included in the operating segments, as well as certain non-strategic businesses. Revenue was $322 million in FY2023.

FIS's strategy is built on several pillars:

• Build, Buy, or Partner to Add Solutions: Invest in internal software development, acquisitions, and equity investments to expand solution portfolio.
• Support Clients Through Innovation: Develop integrated solutions around intellectual property to meet changing market dynamics.
• Drive Efficiency and Scalability: Improve operational efficiency through investments in new technologies and processes.
• Expand Distribution: Drive growth through global sales force and strategic commercial partnerships.
• Allocate Capital and Resources Strategically: Prioritize capital allocation to opportunities providing the highest client benefit and growth potential.

FIS operates in the intensely competitive financial technology market. Key competitors include:

• Internal technology departments of financial institutions
• Global and regional payment service providers
• Third-party payment processors
• Payment facilitators
• Securities exchanges and asset managers
• Independent computer services firms
• Companies that develop and deploy software applications

Competitive factors include the quality of technology, application features, ease of delivery, ability to maintain solutions, price, and overall relationship management. FIS believes its domain expertise and ability to offer multiple applications and integrated solutions enhances its competitiveness.

• Security breaches, privacy breaches, and cyberattacks: FIS faces risks related to unauthorized access, theft of data, and disruption of services due to cyberattacks.
• Failure to innovate or adapt solutions: The company could lose clients if it fails to adapt to changes in technology or the marketplace.
• Competitive environment: FIS operates in a highly competitive market and may be unable to compete effectively.
• Global economic, political and other conditions: Economic downturns, geopolitical conflicts, and other conditions may adversely affect clients and consumer spending.
• Regulatory risks: FIS is subject to a broad range of complex federal, state, and international regulations, and failure to comply could result in penalties and loss of revenue.