The Hartford Financial Services Group, Inc. (“The Hartford”) is a holding company for a group of subsidiaries that provide property and casualty (“P&C”) insurance, group benefits insurance and services, and mutual funds and exchange-traded funds (“ETF”) to individual and business customers in the United States as well as in the United Kingdom and other international locations. The Hartford is headquartered in Connecticut and its oldest subsidiary, Hartford Fire Insurance Company, dates back to 1810. The Hartford strives to maintain and enhance its position as a market leader within the financial services industry. The Company sells diverse and innovative products through multiple distribution channels to individuals and businesses and is considered a leading property and casualty and group benefits insurer. The Hartford Stag logo is one of the most recognized symbols in the financial services industry.

• Employees: 18,700 (as of December 31, 2023)
• Geographic Footprint: United States, United Kingdom, and other international locations
• Headquarters: Hartford, Connecticut
• Founded: 1810
• Number of locations/facilities: Multiple locations throughout the United States and internationally
• Revenue: $24.5 billion (FY2023)
• Key Subsidiaries/Brands: Hartford Fire Insurance Company, Navigators Group

• CEO: Christopher J. Swift
• CFO: Beth A. Costello
• Chief Risk Officer: Robert W. Paiano
• Chief Human Resources Officer: Lori A. Rodden
• Other Key Executives: Michael R. Fisher, Executive Vice President and Property and Casualty Chief Underwriting Officer; Deepa Soni, Executive Vice President, Head of Technology, Data, Analytics & Information Security; Amy M. Stepnowski, Executive Vice President Chief Investment Officer; Adin M. Tooker, Executive Vice President, Middle & Large Commercial, Global Specialty and Sales and Distribution

• Annual Revenue: $24.5 billion (FY2023)
• Net Income: $2.5 billion (FY2023)
• Total Assets: $76.8 billion (as of December 31, 2023)
• Key Financial Highlights: Net income increased by $685 million, or 38%, from 2022, driven by lower net realized losses, higher earned premiums, lower group life and disability loss ratios, and higher net investment income.

The Hartford offers diverse insurance and financial products and services:

• Commercial Lines: Offers products and services to businesses in the U.S. and internationally, including coverage for small businesses, middle market companies, and national and multi-national accounts. Products include workers' compensation, property, general liability, commercial automobile, and global specialty insurance.
• Personal Lines: Provides automobile, homeowners, and personal umbrella coverages to individuals across the United States, mostly through a program designed exclusively for members of AARP.
• Group Benefits: Provides group life, disability, and other group coverages to members of employer groups, associations, and affinity groups through direct insurance policies and provides reinsurance to other insurance companies.
• Hartford Funds: Provides investment management, administration, product distribution and related services to investors through a diverse set of investment products in domestic markets.

The Hartford operates through five main segments:

• Commercial Lines: 53% of revenue
• Personal Lines: 14% of revenue
• Group Benefits: 28% of revenue
• Hartford Funds: 4% of revenue
• Other: 1% of revenue (includes Property & Casualty Other Operations and Corporate)

The Hartford's strategy focuses on maximizing value creation for all stakeholders by advancing underwriting excellence, emphasizing digital capabilities, maximizing distribution channels, optimizing organizational efficiency, and embedding sustainability principles into the business. Key strategic initiatives include:

• Advancing leading underwriting capabilities across the portfolio to offer expanded products and services.
• Embracing a culture of growth and innovation and cross-enterprise collaboration.
• Emphasizing digital capabilities and data science that enhance the customer experience and improve underwriting and claims decision making.
• Maximizing distribution channels and product breadth to increase market share.
• Optimizing organizational efficiency with a focus on continuous improvement.
• Balancing use of excess capital for growth initiatives, investments in the business, and return to stockholders through dividends and share repurchases.
• Continuing to advance sustainability leadership in order to attract and retain top talent and enhance value to stockholders.

The Hartford operates in the highly competitive insurance and financial services industries. Key market trends and competitive factors include:

• Market Position: Leading property and casualty and group benefits insurer
• Key Competitors: Large national carriers, regional carriers, direct writers, stock companies, mutual companies, alternative risk sharing groups, and other underwriting organizations.
• Industry Trends: Consolidation among independent agents and brokers, usage-based methods of determining premiums, advancements in emerging technologies, including machine learning, predictive analytics, "big data" analysis or other artificial intelligence functions, and the development of autonomous vehicles.

• Market Risks: Changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates, and market volatility.
• Insurance Industry and Product-Related Risks: Unfavorable loss development, uncertainties in estimating reserves for asbestos and environmental claims, pandemics, weather and natural physical events, and the Company's ability to effectively price its products and policies.
• Strategic and Operational Risks: The Company's ability to maintain the availability of its systems and safeguard the security of its data, difficulties arising from outsourcing and similar third-party relationships, and difficulty in attracting and retaining talented and qualified personnel.
• Regulatory and Legal Risks: Increased federal, state and international regulatory and legislative developments, unfavorable judicial or legislative developments, and the impact of changes in accounting principles and related financial reporting requirements.