Iron Mountain Incorporated (IRM) is a global leader in information management services, providing solutions for protecting and managing physical and digital assets. The company's core business model involves storing physical records and data backup media, offering information management solutions, and providing data center space for colocation and hyperscale deployments. IRM serves over 225,000 customers across various industries, including more than 90% of the Fortune 1000. Key markets include commercial, legal, financial, healthcare, and government organizations. The company has a competitive advantage through its global scale, established customer trust, and a comprehensive suite of services.

• Employees: 27,000 (as of December 31, 2023)
• Geographic Footprint: 60 countries
• Headquarters: Portsmouth, New Hampshire
• Founded: 1951
• Number of locations/facilities: Approximately 1,400
• Revenue: $5.5 billion (FY2023)
• Market Capitalization: $16.1 billion (as of June 30, 2023)
• Key Subsidiaries/Brands: Global Data Center Business, ALM, Entertainment Services, Fine Arts, Consumer Storage

• CEO: Bill Meaney
• Other Key Executives: Executive Leadership Team

The Global DEI Council is chaired by Iron Mountain President and CEO Bill Meaney. The Global DEI Council supports the DEI strategy and initiatives, monitors the progress of DEI initiatives and enterprise goals, ensures accountability based on identifiable measures and goals and communicates DEI progress to stakeholders.

• Annual Revenue: $5.5 billion (FY2023)
• Net Income: $187.3 million (FY2023)
• Market Cap: $16.1 billion (as of June 30, 2023)
• Total Assets: Not explicitly stated but can be calculated from the balance sheet
• Number of Employees: 27,000 (as of December 31, 2023)
• Key Financial Highlights: Recurring revenue from contracted storage rental fees, strong customer retention (approximately 98% in Records Management), and significant progress in scaling the Global Data Center Business.

Iron Mountain offers a range of products and services, including:

• Records Management: Storage of physical records, information services, vital records services, courier operations, and disposal of sensitive documents.
• Data Management: Storage and rotation of backup computer media, server and computer backup services.
• Global Digital Solutions: Comprehensive storage and information management solutions, including digital conversion and storage.
• Secure Shredding: Scheduled pick-up and secure shredding of office records.
• Entertainment Services: Storage, safeguarding, and delivery of physical media, and digital content repository systems.
• Consumer Storage: On-demand, valet storage for consumers.
• Global Data Center Business: Enterprise-class data center facilities and hyperscale-ready capacity.
• ALM: End-to-end asset lifecycle services for hyperscale, corporate data center, and corporate end-user device assets.

IRM operates through the following key business segments:

• Global RIM Business: Includes Records Management, Data Management, Global Digital Solutions, Secure Shredding, Entertainment Services, and Consumer Storage.
• Global Data Center Business: Provides enterprise-class data center facilities and hyperscale-ready capacity.
• Corporate and Other: Consists primarily of Fine Arts and ALM businesses and other corporate items.

Revenue breakdown by segment is available in Note 11 to the Consolidated Financial Statements.

IRM's business strategy focuses on four key pillars:

• Continued revenue growth in physical storage through revenue management and volume growth.
• Utilizing global scale and customer trust to deliver differentiated data center offerings.
• Establishing leadership positions in higher-growth markets.
• Identifying, acquiring, and scaling complementary businesses and products.

The company is also investing in Project Matterhorn, a global program to transform its operating model and accelerate growth. Strategic initiatives include incorporating alternative technologies, expanding digital solutions, and enhancing customer experience. IRM aims to achieve net-zero greenhouse gas emissions by 2040.

IRM operates in the information management and data center industries. Key market trends include:

• Increasing digitization of information, leading to a hybrid physical and digital storage ecosystem.
• Growing demand for data center space and digital infrastructure.
• Rising concerns about data privacy and cybersecurity.
• Increasing focus on environmental, social, and governance (ESG) considerations.

IRM competes with numerous storage and information management services providers, as well as data center developers, owners, and operators. The company believes it provides a differentiated global offering that competes effectively in these areas. Key competitors are not explicitly named in the filing.

• Business Risks: Failure to execute strategic growth plan, inability to maintain customer relationships, and challenges in managing costs.
• Operational Risks: Declining activity rates in stored records and tapes, service interruptions at data centers, and attacks on IT systems.
• Compliance Risks: Subject to laws and regulations relating to data privacy and cybersecurity, environmental compliance, and government contracts.
• Financial Risks: Indebtedness, fluctuations in currency exchange rates, and failure to remain qualified as a REIT.
• Market Risks: Competition, economic downturns, and changes in customer preferences.