Research revenues increased to $5.1 billion in 2024, an increase of 5% compared to 2023 on both a reported basis and excluding the foreign currency impact. This indicates steady growth in Gartner's core research business.

Conferences revenues increased to $583.2 million in 2024, an increase of 15% compared to 2023 on both a reported basis and excluding the foreign currency impact. This significant increase indicates a strong recovery and growth in the conferences segment.

Consulting revenues increased to $558.5 million in 2024, an increase of 9% compared to 2023 on both a reported basis and excluding the foreign currency impact. The growth in consulting revenues reflects Gartner's ability to provide value-added services to its clients.

The Research gross contribution margin was 74% in both 2024 and 2023. Maintaining a high gross contribution margin in the Research segment demonstrates efficient cost management and pricing strategies.

The Conferences gross contribution margin was 48% and 50% in 2024 and 2023, respectively. The decrease in gross contribution margin was primarily the result of an increase in conference-related expenses and increased headcount partially offset by the increase in revenue.

The Consulting gross contribution margin was 36% and 35% in 2024 and 2023, respectively. The increase in gross contribution margin during 2024 was primarily due to the increase in revenue.

The company acknowledges that it is exposed to risks related to cybersecurity and that cyber criminals use artificial intelligence tools to increase the effectiveness, speed and complexity of attacks, requiring increased vigilance and threat defense.

The company anticipates encountering more competition with increased adoption of AI services in the markets in which it competes. This poses a risk to market share and pricing power.

The company states that its business is impacted by general economic conditions and trends in the United States and abroad, including without limitation inflation, slowing growth, rising interest rates and recession.

The company acknowledges facing direct competition from a significant number of independent providers of information products and services, including information available on the internet free of charge.

The company believes that its 'Gartner' brand, in particular its independence, is critical to efforts to attract and retain clients and top talent, and that the importance of brand recognition will increase as competition increases.

The company relies on a combination of copyright, trademark, trade secret, patent, confidentiality, non-compete and other contractual provisions to protect its intellectual property rights.

Selling, general and administrative (SG&A) expense was $2.9 billion in 2024, an increase of $183.3 million compared to 2023. SG&A expense as a percent of revenues was 46% during both 2024 and 2023.

The fundamentals of our strategy include a focus on creating actionable insights for executive leaders and their teams, delivering innovative and highly differentiated product offerings, building a strong sales capability, providing world class client service with a focus on client engagement and retention, and continuously improving our operational effectiveness.

In several locations, we have consolidated our operations and sublet substantially all the excess space. Through our real estate consolidations and other related activities, we seek to secure quality subtenants with appropriate sublease terms.

Technology is rapidly evolving, and if we do not continue to develop new product and service offerings in response to these changes, our business could suffer. Disruptive technologies, including in areas of artificial intelligence (“AI”) and machine learning, are rapidly changing the environment in which we, our clients, and our competitors operate and could affect the nature of how we generate revenue.

The growing use of AI tools has led to the introduction of new laws and regulations in some of the areas where we operate. These laws and regulations vary between jurisdictions and are subject to change and evolving interpretations.

We will need to continue to respond to and anticipate these changes by enhancing our product and service offerings to maintain our competitive position. However, we may not be successful in responding to these forces and enhancing our product and service offerings on a timely basis or in a cost-efficient manner, and any enhancements we develop may not adequately address the changing needs of our clients.

During 2024, we repurchased 1.6 million shares of the Company's common stock for an aggregate purchase price of approximately $0.7 billion.

As of December 31, 2024, we had approximately $0.7 billion of available borrowing capacity on our revolving credit facility.

We intend to distribute a portion of the accumulated undistributed earnings of non-U.S. subsidiaries as of December 31, 2024 in conjunction with global restructuring activity.

We continue to embed sustainability in our operations in alignment with our near-term targets, which have been approved by the Science-Based Targets Initiative.

We also provide associates with learning opportunities, including a sustainability training module. Additionally, in 2024, over 1,000 associates were engaged in the Gartner Green Team, a voluntary, associate-driven group that enables associates to connect, learn, and drive change towards net-zero greenhouse gas emissions.

We are also subject to evolving sustainability regulatory requirements relating to environmental, social, and governance matters that are being developed and formalized in Europe, the U.S., and elsewhere, which may include specific, target-driven frameworks and disclosure requirements.

We operate in a highly competitive and rapidly changing environment that involves numerous risks and uncertainties, some of which are beyond our control.

We have clients in approximately 90 countries and territories and a substantial amount of our revenue is earned outside of the United States. Our operating results are subject to all of the risks typically inherent in international business activities.

Our operating results could be negatively impacted by global economic conditions. Our business is impacted by general economic conditions and trends in the United States and abroad, including without limitation inflation, slowing growth, rising interest rates and recession.