Jack Henry & Associates, Inc. is a financial technology company that provides technology solutions to financial institutions and corporate entities. The company's core business model focuses on providing integrated data processing systems, payment processing services, and complementary solutions. Jack Henry aims to strengthen connections between financial institutions and their customers through technology and services that reduce barriers to financial health. The company serves over 7,500 clients, including banks, credit unions, and diverse corporate entities. Jack Henry's competitive advantage lies in its commitment to client service, a wide range of integrated solutions, and a focus on innovation and regulatory compliance. The company operates primarily in the United States, with a small international presence.

• Employees: 7,170 (as of June 30, 2024)
• Geographic Footprint: Primarily United States, with limited international sales
• Headquarters: Monett, MO
• Founded: 1976
• Number of locations/facilities: 27 (19 leased, 8 owned)
• Revenue: $2.216 billion (FY2024)
• Key Subsidiaries/Brands: Banno Digital Platform, Payrailz, Symitar, SilverLake System, CIF 20/20, Core Director

• CEO: Gregory R. Adelson
• CFO: Mimi L. Carsley
• Board Chair: David B. Foss
• Other Key Executives: Renee A. Swearingen (Senior Vice President and Chief Accounting Officer), Matthew C. Flanigan (Vice-Chair and Lead Director)

Key leaders have extensive experience in technology and financial services.

• Annual Revenue: $2.216 billion (FY2024)
• Net Income: $381.816 million
• Total Assets: $2.924 billion
• Employees: 7,170 (as of June 30, 2024)
• Key Financial Highlights: Revenue increased by 6.6% compared to FY2023. Net income increased by 4.1% compared to FY2023.

Jack Henry provides a range of products and services, including:

• Core Banking Solutions: Integrated data processing systems for banks, including SilverLake System, CIF 20/20, and Core Director.
• Core Credit Union Solutions: Integrated data processing systems for credit unions, including Symitar.
• Complementary Solutions: Highly specialized core-agnostic products and services for financial institutions and diverse corporate entities, including financial performance, imaging and payments processing, information security and risk management, retail delivery, and online and mobile functionality.
• Digital Products and Services: Banno Digital Platform, an online and mobile banking platform.
• Payment Solutions: Electronic payment solutions, including JHA Card Processing Solutions, Enterprise Payment Solutions, Payrailz Payments Platform, JHA PayCenter, and Payments as a Service.

Jack Henry operates through four reportable segments:

• Core: Provides core information processing platforms to banks and credit unions. Revenue: $690.738 million (FY2024).
• Payments: Offers secure payment processing tools and services. Revenue: $817.708 million (FY2024).
• Complementary: Provides additional software, hosted processing platforms, and services. Revenue: $618.211 million (FY2024).
• Corporate and Other: Includes revenue and costs from hardware and other products not attributed to other segments. Revenue: $88.886 million (FY2024).

Jack Henry's business strategy focuses on generating organic revenue and earnings growth, augmented by strategic acquisitions. Key strategic initiatives include:

• Providing core processing systems with excellent functionality and on-premise and private cloud delivery environments.
• Expanding core client relationships through cross-selling complementary/payment products and services.
• Delivering non-core, specialized products and services to financial institutions and diverse corporate entities.
• Developing a long-term technology modernization strategy with public cloud-native solutions.
• Maintaining a company-wide commitment to client service.
• Building and enhancing a protected environment for client data.
• Maintaining a disciplined acquisition strategy.

Jack Henry operates in the competitive financial technology market, serving community and regional financial institutions. Key market trends include:

• Market Position: A leading provider of technology solutions and payment processing services to community and regional financial institutions.
• Key Competitors: Fidelity National Information Services, Inc.; Fiserv, Inc.; Corelation, Inc.; and Finastra.
• Industry Trends: Increasing demand for e-commerce, mobile, and digital strategies; need for accessible, accurate, and timely business intelligence; and high-demand products and services to compete with traditional and non-traditional competitors.

• Data Security Breaches: Potential for security breaches that could compromise confidential information, disrupt operations, and damage reputation.
• Technological Infrastructure Failures: Risk of operational failures due to inadequate technological infrastructure or outsourcing facility issues, leading to service interruptions and financial losses.
• Payment Transaction Failures: Risk of financial loss due to failures in payment processing, including fraud and settlement issues.
• Third-Party Service Provider Failures: Reliance on third-party service providers and the risk of their failures impacting Jack Henry's operations and client services.
• Regulatory Compliance: Risk of non-compliance with complex and evolving federal and state regulations, which could lead to increased costs and penalties.