International net written premiums increased to $1.765 billion in 2023, up from $1.061 billion in 2022. This indicates a successful expansion or increased market share in international markets.

The company completed its acquisition of Corvus Insurance Holdings, Inc. on January 2, 2024. This acquisition is likely aimed at expanding the company's cyber insurance capabilities.

The company renewed a quota share reinsurance agreement with Fidelis, assuming 20% of their gross written premiums. This indicates a strategic approach to managing risk and leveraging partnerships.

The company emphasizes a disciplined approach to underwriting and risk management, prioritizing product returns and profitable growth over premium volume or market share.

The company is investing in technology and information systems, including artificial intelligence, and data and analytics to improve decision-making, claims payment speed, and customer experience.

The company's claims management strategy is focused on segmentation of claims and appropriate technical specialization to drive effective claim resolution.

The company faces intense competition in pricing, service, product offerings, and agent/broker relationships, which could harm its ability to maintain or increase business volumes and profitability.

The company is exposed to credit risk related to its reinsurers, and reinsurance coverage may not be available in the future at commercially reasonable rates. Reinsurers are also permitted to transfer reinsurance arrangements to other reinsurers without consent.

The company is subject to extensive state and federal regulations, including those related to rates, policy forms, solvency, and dividends, and changes in these regulations could adversely affect its business.

The company's competitive position is based on factors including pricing, product offerings, agent/broker relationships, technology, data analytics, claims payment speed, and customer experience.

The company competes with both foreign and domestic insurers, as well as other entities offering risk alternatives. This indicates a competitive landscape.

The company competes in the Select Accounts market based on ease and speed of doing business and price, indicating a focus on efficiency and customer service.

The company's claims services organization uses technology, management information, and data analysis to improve claims management performance.

The company's catastrophe response strategy is to use its own personnel, minimizing reliance on independent adjusters and appraisers.

The company emphasizes managed care cost containment strategies in its workers' compensation business, focusing on early return to work and cost-effective care.

The company is investing in technology and information systems, including artificial intelligence, to improve decision-making, claims payment speed, and customer experience.

The company is making significant investments to enable real-time interface capabilities with its independent agencies and brokers, and is also marketing products directly to consumers through digital marketing.

The company has implemented technologies and tools to evaluate its cybersecurity protections and maintain a cyber risk management strategy related to its technology infrastructure.

The company has a share repurchase program and repurchased $965 million of shares in 2023. This indicates a commitment to returning capital to shareholders.

The company paid $908 million in dividends to shareholders in 2023, demonstrating a commitment to returning capital to shareholders.

The majority of funds available for investment are deployed in a widely diversified portfolio of high quality, liquid, taxable U.S. government, tax-exempt and taxable U.S. municipal and taxable corporate and U.S. agency mortgage-backed bonds.

The Board of Directors takes an active role in overseeing the Company's human capital management strategy, including its diversity and inclusion efforts.

The company promotes ethics and compliance awareness across its operations, and requires employees to complete ethics training and certify their compliance with company policies.

The company has a Diversity Council and Diversity Networks to foster a diverse and inclusive work environment, and has established deliberate recruiting, retention and development practices to deepen diverse talent pools.

Pricing for personal automobile insurance is driven in large part by changes in the frequency of claims and changes in severity, including inflation in the cost of automobile replacements and repairs.

The profitability and pricing of both homeowners and automobile insurance are affected by the incidence of catastrophes and other weather-related events.

The pace at which an insurer can change rates in response to changing costs depends, in part, on whether the applicable state law requires prior approval of rate changes or notification to the regulator.