Tyler Technologies, Inc. is a leading provider of integrated software and technology management solutions for the public sector. The company's solutions empower local, state, and federal government entities to create smarter, safer, and stronger communities. Tyler offers a broad range of software solutions and services designed for every level of public sector government agency. The company provides both back-office systems and platform technology solutions. Tyler maintains long-term relationships with state and local government agencies, including dedicated state-level offices in 28 states. The company's professional IT services include cloud-based software deployment, data conversion, and training. Tyler also provides continuing client support services.

• Employees: 7,300 (as of December 31, 2023)
• Geographic Footprint: Operates in all 50 states, Canada, the Caribbean, the United Kingdom, Australia, and other international locations
• Headquarters: Plano, Texas
• Founded: 1998
• Number of locations/facilities: 66 U.S. offices
• Revenue: $1.95 billion (FY2023)
• Key Subsidiaries/Brands: ResourceX, ARInspect, CSI, Rapid, US eDirect

• CEO: H. Lynn Moore, Jr.
• CFO: Brian K. Miller
• Board Chair: John S. Marr, Jr.
• COO: H. Lynn Moore, Jr.

The CISO reports directly to Tyler's Chief Operations Officer (“COO”), who in turn reports to the President & Chief Executive Officer.

• Annual Revenue: $1.95 billion (FY2023)
• Net Income: $165.9 million
• Total Assets: $4.68 billion
• Employees: 7,300 (as of December 31, 2023)
• Key Financial Highlights: Subscription revenues grew 14.5% year-over-year. Recurring revenues accounted for 83% of total revenues.

Tyler provides a comprehensive suite of products and services, including:

• Platform & Transformative Technology Solutions: Cybersecurity, Data & Insights, Digital Solutions, Payments, Platform Technologies, and Outdoor Recreation
• Public Administration Solutions: Civic Services, ERP, Property & Recording, and Regulatory
• Courts & Public Safety Solutions: Corrections, Courts & Justice, and Public Safety
• K-12 Education Solutions: School ERP and Student Transportation
• Health & Human Services Solutions: Environmental Health and Disability & Benefits

Tyler operates through two reportable segments:

• Enterprise Software (ES): Provides software systems and services for back-office functions like public administration, courts, education, and property management.
• Platform Technologies (PT): Offers software solutions for platform and transformative technologies, including digital solutions and payment processing.

Subscription revenues grew 14.5% for the twelve months ended December 31, 2023, primarily due to an ongoing shift to SaaS in the mix of new arrangements.

Tyler's strategy focuses on organic growth supplemented by strategic acquisitions. Key priorities include:

• Providing high-quality, value-added products and services.
• Expanding product and service offerings.
• Accelerating the move to the cloud.
• Expanding the client base, including larger jurisdictions and international markets.
• Expanding existing client relationships.
• Growing recurring revenues.
• Maximizing economies of scale.
• Attracting and retaining highly qualified employees.

Tyler operates in the public sector IT market, which is large and decentralized. Key trends include:

• Increasing demand for digital government solutions.
• Growing reliance on digital payment solutions.
• Focus on improving transparency and citizen engagement.

Tyler competes with numerous local, regional, and national firms, including Oracle, Infor, SAP AG, Workday, Inc., and CentralSquare Technologies.

• Cybersecurity Risks: Cyber-attacks and security vulnerabilities can disrupt business and harm competitive position.
• Third-Party Risks: Dependence on third parties for projects, deliverables and financial transactions.
• Cloud Service Risks: Reliance on third-party providers like AWS for cloud solutions.
• Market Risks: Competition, technological changes, and economic slowdowns could affect operations.
• Contract Risks: Fixed-price contracts and long sales cycles can impact profitability.