United Parcel Service, Inc. ("UPS"), founded in 1907, is a global leader in package delivery and supply chain management solutions. UPS offers a wide range of services including transportation and delivery, distribution, contract logistics, ocean freight, airfreight, customs brokerage and insurance. The company operates one of the largest airlines and one of the largest fleets of alternative fuel vehicles. UPS delivers packages for approximately 1.6 million shipping customers to 10.2 million delivery recipients in over 200 countries and territories. In 2023, UPS delivered an average of 22.3 million packages per day, totaling 5.7 billion packages for the year. Total revenue in 2023 was $91.0 billion.

• Employees: 500,000 (excluding temporary seasonal employees) as of December 31, 2023
• Geographic Footprint: 200+ countries and territories
• Headquarters: Atlanta, Georgia
• Founded: 1907
• Number of locations/facilities: 1000+ package operating facilities in the U.S. and 800+ internationally
• Revenue: $91.0 billion (FY2023)
• Key Subsidiaries/Brands: The UPS Store

• CEO: Carol B. Tomé
• CFO: Brian Newman
• Board Chair: William R. Johnson
• Other Key Executives: Norman M. Brothers, Jr. (Executive Vice President; Chief Legal and Compliance Officer and Corporate Secretary), Nando Cesarone (Executive Vice President; President, U.S.), Darrell Ford (Executive Vice President; Chief Human Resources Officer and Chief Diversity, Equity and Inclusion Officer), Matt Guffey (Executive Vice President; Chief Commercial and Strategy Officer), Kate M. Gutmann (Executive Vice President; President International, Healthcare and Supply Chain Solutions), Laura Lane (Executive Vice President; Chief Corporate Affairs, Communications and Sustainability Officer), Bala Subramanian (Executive Vice President; Chief Digital and Technology Officer)

• Annual Revenue: $91.0 billion (FY2023)
• Net Income: $6.7 billion (FY2023)
• Total Assets: $70.9 billion (FY2023)
• Number of employees: Approximately 500,000 (as of FY2023)
• Key Financial Highlights: Average daily volume of 22.3 million packages, totaling 5.7 billion packages delivered in FY2023.

UPS offers a broad range of products and services, including:

• Small Package: Time-definite delivery services for express letters, documents, packages and palletized freight via air and ground services.
• Returns Services: Portfolio of returns services in more than 140 countries designed to promote efficiency and a friction-free consumer experience.
• Freight Forwarding: Guaranteed and non-guaranteed global airfreight services, as well as ocean freight full container load, less-than-container load and multimodal transportation services.
• Logistics: Value-added fulfillment and transportation management services, including healthcare logistics and cold-chain solutions.
• Digital Services: On-demand services such as same-day delivery and end-to-end return services.

• U.S. Domestic Package: Time-definite, guaranteed small package delivery services in the United States.
• International Package: Small package operations in Europe, the Indian sub-continent, Middle East and Africa ("EMEA"), Canada and Latin America (together "Americas") and Asia.
• Supply Chain Solutions: Forwarding, logistics, digital and other businesses.

UPS's strategy is Customer First, People Led, Innovation Driven. The company focuses on growing in market segments that value its end-to-end network, anticipating and solving customer needs, prioritizing employee satisfaction and leveraging data and automation for network improvements and customer value.

UPS operates in the global package delivery and supply chain management industry, competing with various local, regional, national and international logistics providers, as well as national postal services.

• Changes in general economic conditions in the U.S. and internationally
• Rapidly evolving industry with significant competition
• Changes in relationships with significant customers, including Amazon.com, Inc.
• Failure to attract or retain qualified employees
• Strikes, work stoppages or slowdowns by employees