Verizon is focused on deploying its C-Band spectrum, enhancing and driving the monetization of its networks, platforms and solutions, while focusing on improving financial and operating performance.

Verizon continues to build fiber-based networks supporting data, video and advanced business services, as well as leveraging its 5G and 4G LTE networks for FWA broadband service.

Verizon reorganized the customer groups within its Business segment from four to three groups: Enterprise and Public Sector, Business Markets and Other, and Wholesale.

Management is focused on improving financial and operating performance, while deploying C-Band spectrum and enhancing the monetization of its networks, platforms and solutions.

Management is focused on cost efficiencies in order to have flexibility to adjust to changes in the competitive and economic environments and increase shareholder value.

Verizon's comprehensive cybersecurity program is designed to identify and protect against cybersecurity risks and to position Verizon to rapidly detect, respond to, and recover from cybersecurity incidents that impact our company.

Verizon faces significant competition in its industries, and if it is unable to compete effectively, it could experience lower than expected revenues and earnings.

Cyber attacks, including through the use of ransomware and other forms of malware, could cause equipment failures, loss of information, and disruptions to operations.

Verizon depends on key suppliers and vendors to provide services and equipment, and failures to provide equipment or service on a timely basis could disrupt business.

Verizon competes against other national wireless service providers, regional wireless service providers, cable companies, and other communications and technology companies.

Competition may increase as smaller, stand-alone wireless service providers merge or transfer licenses to larger, better capitalized wireless service providers and as MVNOs resell wireless communication services.

Verizon faces competition from companies offering alternative means for messaging, making wireless voice calls, and accessing video content.

Cost of services decreased primarily due to pricing changes and usage declines related to the shutdown of competitors' 3G networks and efforts to migrate off-network prepaid subscribers.

Cost of wireless equipment decreased due to a lower volume of wireless devices sold, partially offset by a shift to higher-priced equipment.

Selling, general and administrative expenses increased due to higher provisions for credit losses, personnel costs, asset rationalization charges, and device insurance programs.

Verizon is transforming the architecture of its networks into its next-generation multi-use platform, which it calls the Intelligent Edge Network.

Verizon has been leading the development of 5G wireless technology industry standards and the ecosystems for fixed and mobile 5G wireless services.

Verizon provides high quality 5G wireless service utilizing millimeter wave and C-Band spectrum, and other licensed spectrum bands are used to support its 5G service.

Verizon's strategy requires significant capital investments primarily to acquire wireless spectrum, put the spectrum into service, provide additional capacity for growth in its networks, and invest in fiber.

Verizon anticipates cash requirements for its 2024 capital program to be between $17.0 billion and $17.5 billion.

The Board of Directors authorized a share buyback program in 2020, but Verizon did not repurchase any shares of its common stock under the program during 2023 and 2022.

Verizon has been, and expects to continue to be, impacted by regulatory developments related to climate change, including the direct regulation of greenhouse gas emissions or carbon policies.

Verizon strives to be an employer of choice by offering its employees competitive compensation and benefits packages and seeks to recruit and retain employees with diverse backgrounds, experiences and perspectives.

Verizon respects its employees' rights to freedom of association and collective bargaining in compliance with applicable law, including the right to join or not join labor unions.

The telecommunications industry is highly competitive, with rapid development of new technologies, services and products eliminating many distinctions among traditional services and bringing new competitors to the markets.

Verizon operates in a regulated and highly competitive market, and is subject to various federal, state and local regulations.

The FCC proposed to return to regulation of broadband services under Title II of the Communications Act, which could increase regulatory oversight.