Verizon continues to evolve and transform its networks to ensure customers receive access to the best network possible. This includes driving the conversion from 4G to 5G and improving wireless service coverage.

In September 2024, Verizon entered into an agreement to acquire Frontier Communications Parent, Inc. This transaction is expected to enhance Verizon's fiber broadband footprint and provide opportunities for future Fios growth.

As of December 31, 2024, Verizon had nearly 4.6 million FWA broadband connections. This highlights the company's focus on expanding its broadband offerings through wireless networks.

Verizon is focused on cost efficiencies in order to have flexibility to adjust to changes in the competitive and economic environments and increase shareholder value. This includes using Al-driven technologies.

The company recorded pre-tax severance charges of $1.7 billion, related to separations under our voluntary separation program for select U.S.-based management employees as well as other headcount reduction initiatives.

Verizon's comprehensive cybersecurity program is designed to identify and protect against cybersecurity risks and to position Verizon to rapidly detect, respond to, and recover from cybersecurity incidents that impact our company.

The telecommunications industry is highly competitive, and Verizon expects competition to remain intense. This includes pricing pressure, promotions, and bundled offerings.

Cyberattacks, including through the use of ransomware and other forms of malware, could have an adverse effect on Verizon's business. A sophisticated nation-state actor known as Salt Typhoon was able to access portions of Verizon's network.

Media reports have alleged that certain lead sheathed copper cables may present health or environmental risks. This has resulted in government investigations, regulatory inquiries, and litigation.

The telecommunications industry is highly competitive, with traditional and non-traditional participants seeking increased market share. Competition exists in wireless, wireline, and broadband services.

Verizon is evolving and transforming its networks to ensure customers receive access to the best network possible. This includes the conversion from 4G to 5G and improving wireless service coverage.

Verizon believes its high-quality networks and customer base, in addition to its attractive offerings and value proposition, differentiate it from competitors and give it the ability to plan and manage through changing market conditions.

Cost of services decreased during 2024 compared to 2023 primarily as a result of a decrease in access costs and personnel costs.

Selling, general, and administrative expense increased during 2024 compared to 2023 primarily as a result of an increase in severance charges and personnel costs.

Verizon is focused on achieving profitable growth as it continues to deliver strong revenues and undertake initiatives to reduce costs and improve efficiencies, including through Al-driven technologies.

Verizon is consistently deploying new network architecture and technologies to secure its leadership in both 5G and 4G wireless networks.

Verizon is leveraging the benefits of cloud computing and storage as it evolves its network infrastructure. Its private cloud infrastructure allows it to use shared compute, storage and networking resources.

Verizon is using Al in its network deployment and maintenance as well as its customer and employee support services. However, there are technological, regulatory, ethical and other risks involved in deploying and using Al.

Verizon continues to invest in its wireless networks, high-speed fiber and other advanced technologies to position itself at the center of growth trends for the future.

Capital expenditures decreased approximately $1.7 billion during 2024, compared to 2023, primarily due to the completion of the accelerated $10 billion C-Band deployment program in 2023.

During the third quarter of 2024, our Board of Directors increased our quarterly dividend payment by 1.9% to $0.6775 per share.

As of December 31, 2024, Verizon had 28 renewable energy purchase agreements (REPAs) with third parties for a total of approximately 3.7 gigawatts of anticipated renewable energy capacity across multiple states.

Verizon strives to improve the energy efficiency of its networks, facilities and fleet. It is balancing increased energy needs from ongoing expansion and densification of its networks with initiatives to effectively manage energy consumption.

Media reports have alleged that certain lead sheathed copper cables that are part of our copper-based network infrastructure may present health or environmental risks.

The telecommunications industry is highly competitive, and Verizon expects competition to remain intense as traditional and non-traditional participants seek increased market share.

Changes in the regulatory framework under which Verizon operates could adversely affect its business prospects or results of operations. This includes federal, state, and local regulations.

In early January 2025, a federal appeals court overturned the FCC's decision to regulate broadband services via utility-style common carriage regulation. This limits the risk of burdensome FCC broadband regulation.