Waste Management, Inc. is North America's leading provider of comprehensive environmental solutions, offering services throughout the United States and Canada. The company manages waste at each stage, from collection to disposal, while recovering resources and creating clean, renewable energy. Its solid waste business is operated locally by subsidiaries, focusing on geographic areas and providing collection, transfer, disposal, recycling and resource recovery services. The company also develops, operates and owns landfill gas-to-energy facilities. The largest customer represents less than 5% of annual revenues.

• Employees: Approximately 48,000 full-time employees (as of December 31, 2023)
• Geographic Footprint: United States and Canada
• Headquarters: Houston, Texas
• Founded: 1987
• Number of locations/facilities: 263 landfill sites, 332 transfer stations, 102 recycling facilities (as of December 31, 2023)
• Revenue: $20.426 billion (FY2023)
• Market Capitalization: Approximately $70.1 billion (as of June 30, 2023)
• Key Subsidiaries/Brands: WM Renewable Energy

• CEO: James C. Fish, Jr.
• CFO: Devina A. Rankin

• Annual Revenue: $20.426 billion (FY2023)
• Net Income: $2.304 billion (FY2023)
• Market Cap: $70.1 billion (as of June 30, 2023)
• Total Assets: $32.823 billion (as of December 31, 2023)
• Employees: Approximately 48,000 full-time employees (as of December 31, 2023)
• Key Financial Highlights: The company's revenue increased by 3.7% year-over-year, and net income increased by 2.9% year-over-year.

The company provides comprehensive environmental solutions, including:

• Collection: Picking up and transporting waste and recyclable materials.
• Transfer: Consolidating and compacting waste for efficient transport.
• Disposal: Operating landfill sites for waste disposal.
• Recycling: Processing and selling recyclable materials.
• Renewable Energy: Developing and operating landfill gas-to-energy facilities.
• Sustainability and Environmental Solutions: Consulting and on-site waste management solutions.

The company operates through four reportable segments:

• Collection and Disposal - East Tier: Primarily consists of geographic areas located in the Eastern U.S., the Great Lakes region and substantially all of Canada.
• Collection and Disposal - West Tier: Primarily includes geographic areas located in the Western U.S., including the upper Midwest region, and British Columbia, Canada.
• Recycling Processing and Sales: Includes the processing and sales of materials collected from residential, commercial and industrial customers.
• WM Renewable Energy: Includes the development, operation and promotion of projects for the beneficial use of landfill gas.

The company's strategy focuses on focused differentiation and continuous improvement, leveraging its asset network, technology and people. Key strategic initiatives include:

• Investing in technology to improve processes and drive operational efficiency.
• Furthering sustainability growth through investments in WM Renewable Energy and Recycling Processing and Sales businesses.
• Increasing automation and reducing labor dependency.
• Evaluating and pursuing emerging diversion technologies.
• Returning value to stockholders through dividend payments and stock repurchases.

The company operates in the environmental services industry, which is characterized by:

• Primary Industry: Waste Management and Environmental Services
• Market Trends: Increasing demand for sustainable solutions, growing regulations, and focus on climate change.
• Major Competitors: Large national waste management companies, counties and municipalities, regional and local companies, and operators of alternative disposal facilities.
• Market Position: North America's leading provider of comprehensive environmental solutions.

• Strategy and Operational Risks: Failure to implement business strategy, inability to manage growth effectively, and challenges in maintaining cost savings.
• Regulatory Risks: Extensive and evolving environmental regulations, changes in regulations, and compliance with new requirements.
• Operational and Safety Risks: Operational and safety risks, including personal injury, and inability to obtain or maintain permits.
• Financial Risks: Economic conditions, changes in commodity prices, and credit risk of governmental entities and municipalities.
• Technology and Information Security Risks: Cybersecurity incidents, data breaches, and reliance on technology in operations.